Reviews
Easy access, fast service, clean, efficient and
Easy access, fast service, clean, efficient and professional. Mr. Padron was very knowledgeable and explained clearly what was needed to be done. Very happy with service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!
Jose was great to deal with, but the "Finance Guy" needs
Jose was great to deal with, but the "Finance Guy" needs some training. I was paying cash and he was confused as to what to do when the balance was 4 cents and I only had a nickel. LOL
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!
I had a great experience at this dealership.
I had a great experience at this dealership. Austyn and Richard helped me walk out of there with the car I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Sanford! Drive safe, and we'll see you on the road.
I brought my Civic in for maintenance.
I brought my Civic in for maintenance. Oil, tire rotation and cabin filter. The service person told me $100 but didn’t mention labor. I should have asked. The labor was $300. Also they never called me to pick up the car I just drove down right before closing and has to wait one hour to get get my car it ended up costing over $500 total. Just ridiculous. The service person was also rude to boot. When grabbing my key he grabbed a fob with many keys and the only other one looked like mine so I said I think it’s the other one those aren’t my keys. He came back with the wrong car. When I told him it wasn’t my car he actually got mad at me. Which is hilarious. I don’t have the paperwork in front of me. Out of the two keys on the table one looked just like mine. Maybe read the paper more carefully instead of getting upset with the customer. It was completely uncalled for as I was being very patient. They were understaffed. But that’s no excuse for being rude.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we are deeply disappointed by your experience at AutoNation Honda Sanford. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (407) 680-0782 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
The staff was great.
The staff was great. They arranged for shuttle service that I didn't expect. They made my experience there very pleasant. I will be back..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
When I was there they charged me Approx $85.00 to tell me I needed a new charging cord for my phone. I purchased a cord from Amazon and it works. Thought that price was kind of high for some simple suggestion. I will continue to use your service though. Overall everything was good. Christine Miller
Great service!
Great service! Will work with him again. He even picked me up personally when the shuttle service girl went home early.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Bianca was great.
Bianca was great. The service department took me right in and I did not have a long wait at all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Kamal and Adam are very friendly, extremely helpful, and
Kamal and Adam are very friendly, extremely helpful, and will help you be 100% satisfied!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joseph is great!
Joseph is great! Amazing customer service, very friendly and knowledgeable. A pleasure to deal with
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Good experience finding the car I wanted and Daryl worked
Good experience finding the car I wanted and Daryl worked hard to make an offer for my trade that made my purchase possible.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.