Reviews
Very unhappy with the service provided.
Very unhappy with the service provided. First, upon arrival, I requested a courtesy ride home and was told that the service was not offered on a Saturday. However, while waiting to be picked up by a friend I noticed that the customer before me who was attended to by the same customer support personnel, got into a courtesy car, and left. Secondly, I was told that the service would take two hours, but it would be four hours later and four disconnected calls before I was able to receive a confirmation to pickup. Upon arrival they were not able to provide a printed bill, I requested that the bill be emailed but one month later it is yet to be received. I find it appalling that you would have the audacity to email me about buying my can let alone to request a review. Very disgruntled customer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Ann, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
This is my second purchase at this dealership, and my
This is my second purchase at this dealership, and my second wonderful experience. Grant was incredibly helpful, knowledgeable, yet not pushy whatsoever and listened to exactly what I was looking for. Dealer manager, Eugene, assisted with my purchase, and again was very friendly and helped make me feel at ease. Highly recommend, as I had a great experience and left incredibly happy with my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service was excellent.
Service was excellent. I made an appointment and got right in when I arrived. June 28. Travis was very professional and polite. Car was ready in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Excellent service, punctual and very knowledgeable with
Excellent service, punctual and very knowledgeable with car maintenance. Will always visit Autonation Honda for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.
This dealership is friendly, accommodating and provides
This dealership is friendly, accommodating and provides prompt and timely service. I have been going there almost 20 years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Brenda, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Clean, professional and friendly staff.
Clean, professional and friendly staff. Comfortable waiting area. Nine, ten, eleven, twelve, thirteen fourteen, fifteen.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Customer services is excellent, clean and friendly
Customer services is excellent, clean and friendly environment, services department explaining in details, I am very satisfied
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
The dealership was awesome everyone was friendly and
The dealership was awesome everyone was friendly and helpful the sales staff was extremely helpful with my needs and weren’t very knowledgeable on the car I was interested in. I wish all dealerships were this great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Great experience.
Great experience. It was a pleasure dealing with Johnson. He is very trustworthy and knowledgeable at his work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Martina, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Sanford. Don't hesitate to call us if you ever need anything. Be safe on the road!
Professional and Friendly Dealership
Very positive experience with sales and finance. They had the vehicle we were wanting when other dealerships had promises, and Autonation worked a deal when other dealerships were not "dealing." I have done maintenance on my vehicles at Autonation for 7 years and always am satisfied with their advice and the up-front pricing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Richard, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
