Reviews
Bait and switch
Don't waste entertaining a offer to sell your used vehicle to AutoNation Honda Sanford. They will quote a price then use the sterotypical scummy used-car sales bait and switch tactic of bringing the manager out to lowball. You will completely waste your time. AVOID these clowns at all cost.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Matt, we are deeply disappointed by your experience at AutoNation Honda Sanford. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (407) 680-0782 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Unprofessional, bait-and-switch. Time wasting and...
Unprofessional, bait-and-switch. Time wasting and pressure tactics. Avoid this dealership!! They do not honor their word.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda Sanford take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (407) 680-0782 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon. Take care!
It took a couple weeks to get an appointment on a...
It took a couple weeks to get an appointment on a Saturday, but they worked with my extended warranty to get a $1200 repair covered which I appreciate.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!
Attention, time.. cordiality is great! Nice place to...
Attention, time.. cordiality is great! Nice place to waiting.. nice staff Everything looks good In this place.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
I have been leasing cars from Auto Nation for many years,...
I have been leasing cars from Auto Nation for many years, Their sales people and managers are extremely professional. Their service department is very knowledgeable. The place itself is extremely clean. I wouldn't hesitate to recommend Auto Nation to all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
They take care of our needs and go for it. They managed...
They take care of our needs and go for it. They managed really good with the communication with us and make it happen ASAP.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Being from a small town in Pinehurst Nc., I can tell you...
Being from a small town in Pinehurst Nc., I can tell you that your Operation at AutoNation was very impressive for me. Mr.Kittredge (sales Rep.) was very helpfull in purching my 2019 Honda. CRV. It was a long drive down to Sanford ,but I beleive it was worth it
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for taking the time to share your feedback with us. We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Have a great day!
This is the third time our family has bought a pre-owned...
This is the third time our family has bought a pre-owned car at this dealership (including before it became AutoNation), and our fourth Honda. Each time, we’ve been treated well and courteously and all the cars have been great values for their condition. We’ve only had our new-to-us Fit for a couple of days, but I feel confident dealing with AutoNation Honda based on our past experiences!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!
Nice clean dealership customer service excellence Service...
Nice clean dealership customer service excellence Service advisor very helpful excellent service work done pretty quick
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!
Best experience we’ve ever had while buying a car!...
Best experience we’ve ever had while buying a car! Everyone involved was nice and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk! Have a great day!