Reviews
As always, my service appointment went off without a...
As always, my service appointment went off without a hitch! Thanks to my longtime service Advisor Travis Bussin, you rock!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Travis delivers as always with excellent service! Highly...
Travis delivers as always with excellent service! Highly recommend using him for your service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
I had a very poor experience on Friday with Joe. I would...
I had a very poor experience on Friday with Joe. I would like to have someone from Honda call me. I waited for over 2 hours to have my tire patched. Joe needs to work on his customer service skills.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda Sanford take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0782. We hope to hear from you.
Problem solver, thorough, responsive & completed service...
Problem solver, thorough, responsive & completed service at the time when promised. Travis was amazing. A credit to your dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
xx engine light pop back again ? So you guy didn’t do...
xx engine light pop back again ? So you guy didn’t do xxxx and waste time and money
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi Arshi, thanks for leaving us this response. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0782. We hope to hear from you.
Daryl was absolutely amazing. He persisted to make sure...
Daryl was absolutely amazing. He persisted to make sure we get the best deal and made it all worth it. Best holiday gift.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
I give the service department a five star rating....
I give the service department a five star rating. Unfortunately I give Honda in general a one star rating on the contract they sold me (for advanced payments on oil changes and maintenance) at the dealership where I purchased my car originally. The price for the contract was a good deal, unfortunately trying to use it at other Honda dealerships is very different and time consuming.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
First time Honda owner! They were the 6th dealership and...
First time Honda owner! They were the 6th dealership and last I was going too! At first they were like the rest(no deal)! So I left got halfway home and they called me and made me the deal I wanted! So it came out well and I’m getting used to my Honda passport from a 25 year owner of Hyundai!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Good experience! Great guys helped to get a deal done! Very happy!
We had a very good experience with this Honda dealer it’s...
We had a very good experience with this Honda dealer it’s the first time we’ve been there but they treated us nice and With courtesy as we waited for our vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Honest and friendly service. A minor repair was done...
Honest and friendly service. A minor repair was done quickly and my granddaughter is today very happy with her used Civic.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.