Reviews
Great vehicle purchase and service experience (just nails
Great vehicle purchase and service experience (just nails in tire covered under warranty). This is the 3rd vehicle my wife and I have purchased and we'll be back for the next one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great working with the team at AutoNation in Sanford.
Great working with the team at AutoNation in Sanford. My sales rep Tony Ortiz was great
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Matthew at the service center was friendly and helpful.
Matthew at the service center was friendly and helpful. I was happy with the quick service! I will continue to return here for all service on my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service department very professional and pleasant to work
Service department very professional and pleasant to work with. Service Advisor very friendly and helpful. Service on vehicle completed promptly.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Fast and friendly service.
Fast and friendly service. They provided a lot of details on what was being done with recommendations. I needed a few things more than an oil change but they didn’t do a hard sale.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Kimmy, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Took my CRV in for maintenance
I worked with Ed and he went above and beyond my expectations. Very knowledgeable and super friendly. He did an excellent job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Brian, we are pleased to hear you had such a positive experience with us, We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Appointment
Three appointments later and I finally got my tire change! No phone call to tell me my tire wasn?t order,and then second appointment it still wasn?t in! No phone call to tell me don?t come in and waste your gas! Third time I called to see if the tire was there,it was and I was happy about that!Then asked if I wanted a car wash,I said yes.I?m pretty sure they washed the wrong car, because it looked the same when I left! Lol But it?s all good now!
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Elaine, thank you for taking the time to leave us feedback. Please call our General Manager at (407) 680-0782 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Buying a car is ALWAYS stressful.
Buying a car is ALWAYS stressful....in this market, even more stressful. We were in a situation where we had to get a car and could not find anything we really liked. This dealership had more selection then almost any other we looked into. I have to say, Ryan K, our salesperson was patient and relaxed and VERY helpful. Ryan K returned calls and stayed in contact with us for a few days until we eventually found a beautiful black on black Civic, just off the truck! Once we made the decision, he even came in on his day off to finalize the sale. We LOVE the car and appreciate the service.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
For my most recent service, I was able able to get a same
For my most recent service, I was able able to get a same day appointment to have my oil changed. At the dealer’s recommendation, I had my tires rotated and balanced and got new windshield wipers as well. All was done in a timely manner and my service agent Ken Love was very wonderful to deal with. He discussed with us what the options were and then called us promptly when our car was ready. I love my vehicle and my dealership is part of taking great care of it.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Happy Loyal Customer
Friendly very helpful and cost conscious people always ready to provide great customer service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!