Fort Mill Ford

Diagnostics are expensive, I doubt it took and hour or more to tell me my battery had a bad cell.

Wait time for service to be completed was surprisingly short. Great job and a great team

I have always disliked the car buying process but was pleasantly surprised at how easy and stress free it was. Eric Curtis was great to deal with.

Great experience. Ron Kirby went out of his way to meet all expectations

We found a great used Audi Q3 that was within our price range and had lower mileage for our daughter who is in her 3rd year of college. It was an easy... experience and we got a fair price for our trade in as well. Highly recommend visiting Ron at Fort Mill Ford! Thanks!

I definitely had a great experience with them in buying my new truck

Ft Mill Ford has taken car of cars for a long time now. My previous service manager "Big Dave" seem to really know my F-150 and what it needed before... I even asked. The service people are good but not as good as Big Dave. I will still take my truck their to be serviced.

Bob Szal and the Fort Mill Ford crew were excellent. Bob carried me all the way to the end until I was driving out of the parking lot. Very courteous... and helpful. Received a great car at a great price and a great experience. Thanks Bob Szal and crew for a great day. My car is awesome!!!

Ok, so I inquired about a high end vehicle this dealership has online. I was contacted by a salesman via email detailing how he will earn my business bla... bla bla. I live out of state so I explained everything in detail how I needed to handle the deal. I have bought several new vehicles online before, and knew exactly what I was looking for, so all the salesman needed to do is evaluate my trade and give me the buyers order through email with the initial numbers therefore making it as quick and easy as possible so I don't waste anyone's time. I even went ahead and sent pictures of the VIN #, vehicle, and what I had already been offered for my trade by other dealers through text. I then get a email saying I had to download an app so an appraisal can be done on my truck (only dealer in 5 states that needed this). So I reluctantly agreed and began the process. After several app crashes and an hour wasted I got everything entered. Several minutes or so later I received an email with a estimated value $2000 less than any other dealer has offered me. I thought well ok we have a starting point to negotiate a reasonable offer for my trade. I then text the salesman and said I received the value, but we were $2,000 off the ammount i told him i needed to drive 425 miles to do business. The salesman called me and I repeated what I said in the text, and his immediate response was "we don't negotiate... It is what it is take it or leave it". I was shocked and told him I was sorry for wasting his time which was met with a click! Now...I am not writing this because I feel like my vehicle is worth more and my feelings are hurt...I am writing this to tell prospective buyers how I was treated, and the ridiculous time wasting process this dealer uses to evaluate a trade from someone that is out of state. All I can say is business must be really good when a dealer is willing to lose a $55,000 sale because they don't want to negotiate a $2,000 difference on a quality trade.

Frank is the best. He is knowledgeable and always helpful.