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Les Stumpf Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,281 reviews)
Sales hours: 8:30am to 5:00pm
Service hours: 7:00am to 3:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30pm–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 7:00am–3:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,281 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Les Stumpf Ford from DealerRater.

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Great service

great service....not bad wait time...got there late in the morning for an oil change on my F 150. I checked out new trucks while waiting, and did not get bothered by a sales person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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oil change

it was a very smooth experience, excellent service

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for choosing us for your recent oil change, Brian! We're so glad that you received such excellent service from our staff! Please let us know if there is ever anything else we can do for you! Safe travels!

Great service

Dropped car off on a Tuesday night, would not run, talked to Mike service tech on Wednesday and thought they would be able to look at on Thursday. But they squeezed in on Wednesday and was ready to pick up that afternoon!!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience buying new Ford Raptor!

Thanks to Brian and the whole crew at Les Stumpf Ford for the great service and turn around time in the purchase of my new truck! Very professional and knowledgeable team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Brian, thank you for your kind words and congratulations on your new vehicle! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Thanks again for your business! Take care!

New truck

a truck to be found anywhere around, but he kept at it for months and finally found one a couple states away for me!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Shawn, thank you for your kind words and congratulations on your new truck! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Safe travels!

Good customer service

There's no WiFi/internet available. Like to bring my car in surf the net as I wait. Thank You

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Review

I am always completely satisfied with Les Stumpf Ford! Their customer service is second to none! I will always shop at Les Stumpf for my vehicle needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Regan, thank you for writing this fantastic review and giving our dealership such a high star rating! We are glad we could earn your trust! Please let us know if there is ever anything else we can do for you! Safe travels!

new key made

very good experience.Timely completion of service..Friendly,pleasant helpful service representatives

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Roxann, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

Oil Change

Mechanics should use paper floor mats. Their shoes are dirty and/or wet. Also had a different vehicle in earlier in the week and the driver seat got a little dirty.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to leave us a review, Jeff. We understand that there is always room for improvement so we appreciate your feedback. We hope that you have a great day!

New truck

Great experience. Mike was easy to work with and listened to what I was looking for and found a truck to fit my budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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