Reviews
First new car
Sue was very helpful with my first purchase and made everything very easy and comfortable I would go back here for any other car purchases.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing us for your first vehicle purchase. We are honored to have earned your future business as well. In the meantime please let us know if we can be of any further assistance. Thanks Again, Michael Kelley General Manager
My experience at Bourne's Auto Center was excellent
My rating was a 10 fast great service .Everyone works together The hole deal of me buying the jeep went great. I recommend checking out Bourne's Auto Service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience!
I had the best experience here at Bourne's Auto!! Very relatable staff and not pushy at all!! If you're in the market for a vehicle, definitely check out Bourne's!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Just bought my third car from Bourne since '16
Yeah, I'm rough on my cars. But there's a reason I drive all the way from Waltham to shop here. This one was sold to me by Mario Lee who was awesome! (Although a bit guilt wracked I forgot to ask for Carlos who helped me with the last one, I'm in sales and know how important repeat biz is!) I walked in at 2 and drove it off the lot (as clean and smelling better than new!) in under 3 hours! My dad used to own an insurance agency down the street from Bourne and when he found out I was shopping, "Why don't you just go to Bourne?!" He came with me and while working with the lovely finance woman (Tara Donnelly? So sorry I'm not positive of her name), he discovered he grew up with her father/uncles and had a wonderful time reminiscing and catching up! Wonderful people here! Your sterling rep is well earned, thanks again and keep it up! I can't imagine I'll ever buy anywhere else!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Just bought my 3rd car fron Bourne since '15
Yeah, I'm rough on my cars. But there's a reason I drive all the way from Waltham to shop here. This one was sold to me by Mario Lee who was awesome! (Although a bit guilt wracked I forgot to ask for Carlos who helped me with the last one, I'm in sales and know how important repeat biz is!) I walked in at 2 and drove it off the lot (as clean and smelling better than new!)in under 3 hours! My dad used to own an insurance agency down the street from Bourne and when he found out I was shopping, "Why don't you just go to Bourne?!" He came with me and while working with the lovely finance woman (Tara Donnelly? So sorry I'm not positive of her name), he discovered he grew up with her father/uncles and had a wonderful time reminiscing and catching up! Wonderful people here! Your sterling rep is well earned, thanks again and keep it up! I can't imagine I'll ever buy anywhere else!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great!
We had a great experience at Bourne. Tori was so friendly and helpful. The whole process was very hassle free and easy. We would definitely recommend Bourne to our friends and family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The easy what to buy a car
I typical like buying a new vehicle. This in the first time the it was easy. Greg Cummings was my salesman. He made the whole process go very smooth. I would definitely recommend this dealer/salesman to anyone who is interested in buying a new car. I will remember this experience when I am in the market for a new vehicle Thanks Greg
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Highly recommend
Went to dealership on a Friday to look around, left with my new car on Tuesday. The whole process was smooth and easy and I never felt pressured at any time. As busy as the dealership was at times, salesman Greg always made himself available when he was needed, and didn’t pester when he wasn’t. Will be taking all future business here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fast efficient friendly service!!
Great experience, everyone so friendly and professional. Many great cars reasonably priced to choose from. Jose was excellent to work with, it all happened so easy, fast and effencient. Best car buying experience, so glad we went there. Started with Caroline who answered my on line inquiry so quickly, also answered all my questions so timely, I don’t think I would have taken the ride to Bourne’s was Auto Center if it wasn’t for her friendly efficient responses. Thanks everyone for making this an easy car buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful staff, Great customer service!
Jose and David were wonderful people to work with. We bought a Chrysler 300, beautiful car and very low miles for a great price! We definitely would recommend Bournes Auto to family and friends!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
