Skip to main content

Bourne's Auto Center

(5,149 reviews)
Visit Bourne's Auto Center
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 16 awards
2024 state dealer award 2023 state dealer award 2020 state dealer award 2018 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(508) 219-4522 (508) 219-4522

Reviews

(5,149 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bourne's Auto Center from DealerRater.

Want to share your experience with this dealership?

Write a review

First new car

Sue was very helpful with my first purchase and made everything very easy and comfortable I would go back here for any other car purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us for your first vehicle purchase. We are honored to have earned your future business as well. In the meantime please let us know if we can be of any further assistance. Thanks Again, Michael Kelley General Manager

My experience at Bourne's Auto Center was excellent

My rating was a 10 fast great service .Everyone works together The hole deal of me buying the jeep went great. I recommend checking out Bourne's Auto Service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience!

I had the best experience here at Bourne's Auto!! Very relatable staff and not pushy at all!! If you're in the market for a vehicle, definitely check out Bourne's!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Just bought my third car from Bourne since '16

Yeah, I'm rough on my cars. But there's a reason I drive all the way from Waltham to shop here. This one was sold to me by Mario Lee who was awesome! (Although a bit guilt wracked I forgot to ask for Carlos who helped me with the last one, I'm in sales and know how important repeat biz is!) I walked in at 2 and drove it off the lot (as clean and smelling better than new!) in under 3 hours! My dad used to own an insurance agency down the street from Bourne and when he found out I was shopping, "Why don't you just go to Bourne?!" He came with me and while working with the lovely finance woman (Tara Donnelly? So sorry I'm not positive of her name), he discovered he grew up with her father/uncles and had a wonderful time reminiscing and catching up! Wonderful people here! Your sterling rep is well earned, thanks again and keep it up! I can't imagine I'll ever buy anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No

Just bought my 3rd car fron Bourne since '15

Yeah, I'm rough on my cars. But there's a reason I drive all the way from Waltham to shop here. This one was sold to me by Mario Lee who was awesome! (Although a bit guilt wracked I forgot to ask for Carlos who helped me with the last one, I'm in sales and know how important repeat biz is!) I walked in at 2 and drove it off the lot (as clean and smelling better than new!)in under 3 hours! My dad used to own an insurance agency down the street from Bourne and when he found out I was shopping, "Why don't you just go to Bourne?!" He came with me and while working with the lovely finance woman (Tara Donnelly? So sorry I'm not positive of her name), he discovered he grew up with her father/uncles and had a wonderful time reminiscing and catching up! Wonderful people here! Your sterling rep is well earned, thanks again and keep it up! I can't imagine I'll ever buy anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great!

We had a great experience at Bourne. Tori was so friendly and helpful. The whole process was very hassle free and easy. We would definitely recommend Bourne to our friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The easy what to buy a car

I typical like buying a new vehicle. This in the first time the it was easy. Greg Cummings was my salesman. He made the whole process go very smooth. I would definitely recommend this dealer/salesman to anyone who is interested in buying a new car. I will remember this experience when I am in the market for a new vehicle Thanks Greg

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Highly recommend

Went to dealership on a Friday to look around, left with my new car on Tuesday. The whole process was smooth and easy and I never felt pressured at any time. As busy as the dealership was at times, salesman Greg always made himself available when he was needed, and didn’t pester when he wasn’t. Will be taking all future business here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fast efficient friendly service!!

Great experience, everyone so friendly and professional. Many great cars reasonably priced to choose from. Jose was excellent to work with, it all happened so easy, fast and effencient. Best car buying experience, so glad we went there. Started with Caroline who answered my on line inquiry so quickly, also answered all my questions so timely, I don’t think I would have taken the ride to Bourne’s was Auto Center if it wasn’t for her friendly efficient responses. Thanks everyone for making this an easy car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful staff, Great customer service!

Jose and David were wonderful people to work with. We bought a Chrysler 300, beautiful car and very low miles for a great price! We definitely would recommend Bournes Auto to family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.