Reviews
satisfied customer
I arrived and was taken care ofimmediately. I was able to get to work on tme. Quick, convenient, and trustworthy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nicola, thank you very much for the kind words. We appreciate you taking the time to rate us on Cars.com. Receiving a 5-star rating is an honor, and it shows our entire team is reaching its objective. Our number one priority is to have 100% customer satisfaction. We look forward to seeing you next, in the meantime, be sure to find us on Facebook and Twitter for news and specials. Best regards, James McKee | BDC Manager | jgmivjames@gmail.com
Great Service
Good professional people treated us like we were really important not just service number felt real good about whole experience
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words, Eddie! We truly appreciate you taking the time to rate us on Cars.com. Your satisfaction is really important to us and we try our best to turn every customer into a repeat customer. Please do not hesitate to reach out if you have any outstanding concerns or issues. Also, be sure to find us on Facebook and Twitter for news and updates. Best regards, James McKee | BDC Manager | jgmivjames@gmail.com
Great service
I liked my interactions with my sales associate Andrew, and finance consultant, John. They were kind, funny, and professional which made the experience pleasant.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review, Felisha! We hope you enjoy your new Infiniti! John and Andrew will be glad to hear your experience with them was a good one. We strive to be the best at what we do and it is rewarding to see more and more customers are fully satisfied with their visits. If you have any outstanding questions or concerns, please do not hesitate to reach out. Also, be sure to find us on Facebook and Twitter for news and specials. Best regards, James McKee | BDC Manager | jgmivjames@gmail.com
I drive 30 miles for the service
I was given coffee and a sand which free of charge. My sales person mark freeman is always there to great me and show appreciation to me as a client.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience from friendly people
Your representative was very informative about my car and what services were needed. He informed me of a repair that was needed and still covered by warrantee that saved me about $1400.00, which during my last visit was only mentioned as something to be fixed. No mention of the warranty. And as my visit was to last 6 to 7 hours, he got me a loaner vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hartley, thank you for the kind words, we strive to be excellent and serve the best service possible. Our service department is very well trained and takes pride in solving issues. We are glad we were able to save you $1400! Hopefully we will see you again soon, in the meantime, be sure to find us on Facebook and Twitter for specials and exclusive content. Best regards, James McKee | BDC Manager | jgmivjames@gmail.com
Great service
Steve Selleck handles our concerns quickly and timely responds to any inquiries during the service process. He's knows what he's doing and is a great man at the job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the great review, Ferline! Steve will be thrilled to hear about your feedback! He is a true asset to our team and always knows what to do to get the job done. We look forward to seeing you next, in the meantime be sure to find us on Facebook and Twitter for specials and news. Best regards, James McKee | BDC Manager | jgmivjames@gmail.com
service
That guy Steven Fisher is irreplaceable his great his never given me a run around and so wonderful at what he does. His a shining star in my book for Infiniti
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Regina, thank you for taking the time to rate us! We strive to turn every customer into a repeat customer, and it is always rewarding to hear such kind words. Steven will be pleased to hear what you had to say about you latest visit. We hope to see you soon, in the meantime, be sure to connect with us on Facebook and Twitter for specials and news. Best regards, James McKee | BDC Manager | jgmivjames@gmail.com
Great Service
Everyone is extremely professional and friendly. They kept me informed every step of the way. The repair was done quickly and looks great. Price is very competitive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for this great review, Elyse! We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Best regards, James McKee | BDC Manager | jgmivjames@gmail.com
Clean,
Greeted as I pull up to the service dept and also greeted as I spoke with Steven Fisher. He was very polite and very friendly .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great review, Bruce! We appreciate you taking the time to review us on Cars.com. Steven will be pleased to hear about your experience. We hope to see you again soon, in the meantime, be sure to find us on Facebook and Twitter for specials and news. Best regards, James McKee | BDC Manager | jgmivjames@gmail.com
Service
I was very impressed with Naseem and his desire to make me a happy customer. He was very professional yet had a sense of humor and expressed sincerity.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lois, on behalf of our entire team I would like to say 'thank you' for leaving this kind review. Feedback like this is always appreciated because it confirms that we're doing an excellent job of providing our customers with friendly and efficient service. Give us a call if you have any questions down the road and make sure you're following us on Facebook and Twitter! Regards, James McKee jgmivjames@gmail.com