Reviews
pleasant experiance
Jeff (JB) always goes above and beyond. Miles is very helpful and even remember to pull my parking decal off the mirror. A++ all around
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks a lot for the awesome review, Thomas! We strive to exceed our customers' expectations and it is always great to see we are reaching that goal. Be sure to contact us if you have any questions or comments regarding your latest visit, in the meantime, find us on Facebook and Twitter for news and specials. Best regards, Oscar Costa | BDC Manager | 954-861-6100 x 1007 | Oscar@infinitiofcoconutcreek.com
Out of town dealership
I was visiting in the area and needed service on my car and the service team was most responsive. They completed the service and made sure my car was ready for my return trip home.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Charlie, thank you so much for taking the time to write this review. Our entire team will be glad to hear about your experience. If you have any questions or concerns please come back to see us. Also, check our Facebook and Twitter pages to stay connected with our many specials and incentives. Best regards, Oscar Costa | BDC Manager | 954-861-6100 x 1007 | Oscar@infinitiofcoconutcreek.com
Service
J Garcia was a pleasure to work with.... Very knowledgeable, courteous and helpful... Look forward to working with him again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the 5-star review Stephen! Mr. Garcia is a great member of our team and he will be glad to hear your feedback about your latest visit. We are all looking forward to seeing you again, in the meantime find us on Facebook and Twitter for specials and news. Sincerely, Oscar Costa | BDC Manager | 954-861-6100 x 1007 | Oscar@infinitiofcoconutcreek.com
Great service and facilities.
David Carullo was great! It was my first visit to this Infiniti service center since I just moved. The service was excellent he was very detailed in recommending what my car needed and also anticipated options for me once my warranty expired. I will definitly continue to visit this service center.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you very much, Ivelisse! David is a great member of our team and we are glad he was able to take care of you and your automotive needs. We look forward to serving you next during your future visits. In the meantime, be sure to find us on Facebook and Twitter for specials and news. Best regards, Oscar Costa | BDC Manager | 954-861-6100 x 1007 | Oscar@infinitiofcoconutcreek.com
great service.
It was one of the best experiences i've had. the salesman was very helpful in gathering as much information as he could about the car and the process. i will recommend him in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Johnathan, on behalf of our dealership I sincerely thank you for taking the time to write such kind words about our sales team. We strive to create a positive buying experience for every customer. We are very happy to hear that we were successful in that endeavor. Congrats on your new Infiniti! If you have any questions or concerns, please do not hesitate to come see us. Also, make sure to like/follow our Facebook and Twitter pages to stay in the loop with exclusive content and specials. Sincerely, Oscar Costa | BDC Manager | 954-861-6100 x 1007 | Oscar@infinitiofcoconutcreek.com
Excellent and professional work done. Thank you
Steven Fisher was very professional and friendly. He ensured that all the problems that was wrong with my car was taken care of. They did a wonderful job and my car was detailed and looked like new again. Steven called me every day until my car was completed. Thank you again Steven
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Steven will definitely appreciate your feedback and will be happy to know you were fully satisfied. Don't hesitate if you have any further questions or needs. Also, be sure to find us on Facebook and Twitter for exclusive news and offers. Best regards, Oscar Costa | BDC Manager | 954-861-6100 x 1007 | Oscar@infinitiofcoconutcreek.com
Great service
Bought my infiniti conv. G37 with service ( maintenance program ) via Mr Steven in spring 2012 ... Im at 6 th visit at your garage for maintenance . Never had appointment ... Always treat me as a ''king ''... ( I have been to other garage like Infiniti on Okeechobee .... Way not like you guys . ) Always have a loaner avalaible ... The way those people great us at arrival : wow .wow .... Im giving you a perfect score My William ( one of your advisor ) : perfect score too Im 49 years old : all my life been in costumer service ( F& B director for a hotel ) .... Just saying that I know whats mean costumer service !!!!!!!
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Stephane, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It's quite an accomplishment to hear that we provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Sincerely, Oscar Costa | BDC Manager | 954-861-6100 x 1007 | Oscar@infinitiofcoconutcreek.com
Beautiful dealership, great car, SUPERB service
My point of contact is my service consultant, Mr. Steve Fischer. when it came time to buy a new car, I chose your dealership mainly because I wanted to stay with Steve--SUPERB customer service. Furthermore, he had a great deal of input with his advice and time regarding the car that I bought. He also introduced me to Ricardo who was very kind and patient throughout the purchasing process. Last but not least, Naseem Saleem did a fantastic job in explaining the contract and the options that were available to me. He is sincere and honest and as a woman buying a car, I greatly appreciate that.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the 5-star review, Nazanin! We know car-buying can be stressful and deceiving and that is why we try our best to be transparent and honest during the entire purchase process. We are glad our customers are appreciating the level of service we are dedicated to provide. Naseem and Steve will be pleased to hear your kind words. Be sure to find us on Facebook and Twitter for news and specials. Best regards, Oscar Costa | BDC Manager | 954-861-6100 x 1007 | Oscar@infinitiofcoconutcreek.com
Infiniti coconut creek most amazing service
As soon as I called to set up an appointment Heather (not sure last name) was amazing. Heather had me come in at my convenience and she was the most professional and nice person to talk to never get rid of her. And Joey Fouts also amazing got my car in and out in a day which never happens anywhere. Infiniti of coconut creek is very lucky to have them both working there and I was very lucky to be able to meet and work with them. I will never go anywhere else but Infiniti of coconut creek you truly are a great company And treat your customers like royalty. I can't thank them both enough.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wow! Thank you for much for the great review, Jeri! That is one of the nicest review we've ever gotten. We truly appreciate you taking the time to publish your feedback about your last experience at our dealership. Joey and Heather will be glad to hear your kind words. We look forward to seeing your next during your next visit, in the meantime be sure to find us on Facebook and Twitter. Best regards, Oscar Costa | BDC Manager | 954-861-6100 x 1007 | Oscar@infinitiofcoconutcreek.com
Great Experience!
Chris B. was very knowledgable, found me exactly what I wanted and got me a fair price for my trade-in. Top-notch salesman! I came to look and walked out with a new car. Highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the great review , Amanda! Congratulations on your new car, we hope you enjoy it! Chris will be glad to hear about your feedback, he strives to provide the best in-class customer service experience and takes customer loyalty very seriously. We look forward to seeing you next, in the meantime, be sure to find us on Facebook and Twitter for specials and news. Sincerely, Oscar Costa | BDC Manager | 954-861-6100 x 1007 | Oscar@infinitiofcoconutcreek.com