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2019 consumer dealer award
View 4 awards
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(843 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Miracle Toyota of North Augusta from DealerRater.

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Happily satisfied

I recommend Bob Richards to anyone trying to buy a car. They have excellent customer service and really work with you in finding what you want .Thanks Trinity and Derrick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Had a great experience with Bob Richard

Best Toyota dealer around always has the best deal in the csra.I have bought 3 Toyota Tacoma from here and they always gave me the best deal try to buy from other dealerships they are no contest to Bob Richards

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best Service Ever!

I really appreciate Ty my service advisor as he goes above and beyond taking care of my service needs. He is honest and does his job with integrity! I completely trust him with all my automotive service needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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As a first time car buyer, I had a great experience! I...

As a first time car buyer, I had a great experience! I was greeted with a smile by James, who narrowed down the perfect fit for me based on the features I want. Derrick was also great by keeping me informed and aware of the best option(s) financially. Byron was also proficient with handling the financial aspect of the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Excellent service

I received excellent warranty service on my Toyota Camary. The service was done in a timely manner by trained service technicians. I highly recommend Bob Richard's for sales and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Outstanding service

The team here is awesome and takes a very personal approach to the process, they will make sure your experience is second to none. You won't be sorry when using them to find your next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Corporation president

Excellent service and well manner customer service employees meet my expectations knowledgeable technician and always service is done on time and service charge is fair

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mrs Harris

The best service. Scotty is great and allowed the vehicle to sell itself. I was not forced or pressured to get a vehicle at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2020 Toyota 4runner

From start to finish the process was easy and painless, they were very friendly and super helpful with everything! This is the 2nd new car bought from them and it was just as pleasurable as the first. They did a great job with everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great Service!

Initial service during an unexpected long drive from home dealership. Quick appointment able to schedule after hours;Prompt service; efficient and friendly staff. Comfortable waiting area. All good!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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