Reviews
They are the absolute best. Darius Bell and the Bob...
They are the absolute best. Darius Bell and the Bob Richards team did a superior job in helping to get my car traded in. They are top notch and not just another sales experience. This sales experience is most definitely one for the books and best I've ever experienced. Was so pleased I didn't purchase just one car. I came back a few days later to purchase a second car with my dad!! Love this guys!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent, unusually painless and easy
exceptional process, quick and easy much faster than any other purchase I have made in many years...I called and setup an appointment, sales person was ready and informed and all involved were extremely helpful. My sakes person "Bernard" is not listed on the list of sales people in this review. He was exceptional and I may purchase another vehicle through him in the near future.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
Excellent service with purchase of our new car!
Brought the exact car in I wanted, even if was further away. They knew we would be happy with it! Was the color scheme we wanted plus more. Everyone was very helpful! Ernest was great with helping us along with Mr. Hamilton and Matthew to the end of the sale. Thank you for everyone's help! 10 out of 10!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Routine service
Purchased my RAV4 last from Bob Richards with no haggling from great sales team. Have had vehicle serviced twice under the 2 year/25000 mile free service. Service staff were professional, friendly and wait time was minimal. Highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Place
Great place to buy a car. Everyone is very friendly, and works very hard to please each and every customer. ReLinda was my saleswoman, and I would recommend her and this dealership for your next vehicle!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
check them out- you will be glad you did
visit bob Richards last with your best deal-- they will beat all others. Bob beat Atlanta, Columbia, and Augusta I also visited other dealers of other brands and they still came out on top after a lot of research
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Professional staff
The staff there is very nice dealing with customers in a decent professional way that reach to state where both company and customers have win win situation
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Always very nice and helpful . Great job
Great job always helpful and courteous . Fixed what needed to be fixed while I was there.gir an appointment the same day I called so it worked out great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Siciliancowboy
1st time there. Matt,Ty the service manager were excellent to deal with. Was nice to have my vehicle tires rotated and oil changed in and out in 45 minutes and with some of the kindest folks you'll ever meet. I'd recommend anyone to this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Just Okay
Okay, so my actual car salesman was super nice and helpful. However, I walked in the store letting another salesman know my actual situation. He told me everything would be okay and I don’t have to worry. Fast forward to AFTER I have signed ALL of the paperwork, the promises that were made to me of course can’t be honored. Which would have been fine, if I didn’t just commit myself to a car. So, basically don’t go in with high expectations and don’t listen to their promises.
- Customer service 3.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
