Reviews
Best car buying experience I've had.
This was the best car buying experience I've had. The staff was fantasti. Craig and Nickholas helped me get exactly what I needed and wanted with no pressure. They even fed me lunch. I was referred to Bob Richards by some friends and they did not disappoint.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fast and great staff.
This was one of the best, fastest, and most informative buying experience I have had when it comes to buying a new vehicle. I highly recommend Bob Richard's Toyota or any of the sister companies. They take care of and value their customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome
They always work me in for my appts. I work a lot and I can't make an appointment for my oil changes, etc. They have never turned me away.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Overall it was a wonderful experience!
Quinton helped me get into my new Toyota Camry! I love it and I would recommend Bob Richards Toyota to anyone who is looking for quality service and a quality vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love my new Tacoma!
Great service by Quinton! We were impressed with the 2018 Tacomaand had to trade our 2012! Nick dod a great job too! We will be back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Happy Customer
Team did a great job and was very pleasant. Enjoyed doing business with them. Beautiful facility and easy access and departure. Will definitely return for business.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service
Michael Arthur worked hard to get the truck we wanted, he worked all day with us. Best buying experience by far. I would highly recommend anyone I know in the market for a new or used vehicle to Mr. Authur and the Bob Richards Group.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Unprofessional
We were referred to the dealer by 2 people. The sales manager was unprofessional and we felt that our questions were an inconvience to her. Do not plan on returning to this dealer.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Tundra
Wonderful very friendly folks. Service was very prompt. Was very easy to schedule appointment. Explained what was done and provided what we would need to do the next service date. Very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic Sales Person and Dealership
Mike Arthur, my sales person, was a pleasure to work with..He was very informed and concerned about my requests. Highly recommend him and the dealership. I have dealt with Bob Richards Toyota for 7 years and have been happy with the sales and service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
