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2019 consumer dealer award
View 4 awards
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(843 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Miracle Toyota of North Augusta from DealerRater.

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ABSOLUTELY AMAZING

Craig and Angel both helped me so much! While most may think purchasing my first car would be stressful, they made it so smooth and easy for me. The whole Bob Richarda Toyota crew was so easy going, and made my experience amazing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Used RAV4

It could not have been easier to buy my RAV4 - even though I only meant to look at cars that afternoon! My sales associate, Toya Wilson, answered all my questions and let me go for a fairly long test drive. She was friendly and very knowledgeable about the RAV4. Brad McDuffie helped with finding me the right financial package. A superb team! I look forward to meeting the service department in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing servce

Fast, friendly service! Thanks for such a quick appt! My tire is now minus a screw & has been patched & they even washed the outside !!! Thanks for a great experience ??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service!

Efficient, timely service on my vehicle with no unnecessary upselling. Bob Richards offers great prices on oil change packages. I bought the 3 synthetic oil changes for $99. Includes both oil and filter change.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Service Center

Thanks once again to Crystal Grice & the Bob Richards mechanis for ensuring that the issue with my Toyota Tacoma was resolved in a superb & timely manner. An outstanding service advisor that continue to take care of her customers and get it right the “first time”.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Best car buying experience ever

Quinton is a highly qualified and professional salesperson. He is very knowledgeable there wasn’t any questions he wasn’t able to answer . Quinton was intrical part of the vehicle purchasing process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful experience

My experience was a great one!!! I was greeted as soon as I exited my car very friendly staff and they really listened to what I needed and wanted in a car!! Michael Arthur went way beyond to make sure I was satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

My dreams

The crew is awesome from servicing my Chevrolet to my Toyota purchase they have gone above and beyond to help me even when they didn't have to

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

AMAZING

Quinton Pulley is my absolute hero. Definitely thought I wasn't qualified for a vehicle but he did everything and some for me. I can't thank him. Byron, and Brad. THANK YOU

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Information before making decision

I am currently looking for a next vehicle that I plan on buying within the next month or two after I am done paying off my current car. I am looking to upgrade to a small SUV for my son and myself. As I talked with Michael he gave me all the information that I would need to make an informed decision when I am ready to buy. He was very nice and explained everything. He answered all of my questions and gave options as well about different cars that could fit my needs of what I am looking for. I will definitely be back to work with Michael as soon as I am ready to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.