AutoNation Toyota Winter Park

Extremely helpful, Samy Al was very informative and made sure I was completely happy with my deal

Arnold was my sale man , he stay with me to the end of the deal. He knew what car I wanted and needed. Alex for finance did everything to make it quick and easy.He made sure I got the best loan company too.

It was an excellence experience, all personal gave us a great attention we felt like home

Appoint times are not adhered to. They sched many people for the exact same time. Constantly adding on extra non-essential services to increase your bill. No vending machines. All food/drink must be purchases at dealer run concession stand at greatly increased prices. Some of the male Hispanic employees wear very strong perfume/cologne and the smell is horrible in the customer lounge area. Anyone with respiratory problems should avoid this dealership.

Giuseppe Celentano (Service Advisor) and Anthony Bosley (Tech) provided excellent service on my 2017 RAV4. Throughout the appointment (May 2022), Mr Celentano kept me updated in a timely manner and was able to expedite the much-needed work, which was highly recommended by Mr Bosley. The AutoNation Toyota facility was very clean, the air conditioning was set at a comfortable temperature, and there was ample seating to simply wait for my vehicle to be serviced. This was my third time there for regular maintenance on the car since moving to the area in Oct 2020, and the professionalism of the entire staff was greatly appreciated, as always. Thank You!!

The people in service customer service are very good.They are cordial and friendly. However, for the third time, I made appointments and still they do not honor the appointment. Why is the reason to make appointments if the dealer still take the cars first come first serve regardless if you make an appointment or not? It does not make any sense to make appointments if the dealer does not improve the appointment method.

The service provided by Sean Gorgulu and Angelo Sanchez was outstanding. They were both professional and knowledgeable about the new corolla cross that I was purchasing, and courteous during our interactions. The final sales experience in finance office was quite thorough. David Davis provided detailed information for extended service plans and handled the processing of my car purchase with expertise. I appreciated his patience and professionalism. These three gentlemen represent this company very well.

Excelente trato, la atención de primera, entre a preguntar y salí con un Corolla 2016, me resolvieron todo súper rápido, cumpliendo con todo lo que les propuse, de verdad el mejor sitio para comprar auto acá en Orlando, agradecimientos en especial al Sr Luis Medida, una persona con una gran ética profesional y comprometido con sus clientes y a Elizabeth Briceno atención de primera!

I trusted Toyota to know their cars I paid for a diagnostic on my car 2001 Toyota Avalon that was skipping with acceleration, they said there was no code to tell them anything and that most likely I needed transmission changed for $4500.00 . Another mechanic used his diagnostic computer and identified I needed a tune up . I changed spark plugs and coils and now car runs beautifully. I lost my time and money at Toyota. They should reimbursed me my money. I have been going to them for almost 20 years because I have 2 Toyotas. I am disappointed. Thank you

Excellent customer service ⭐️ The lobby was comfortable! Juan Moreno Garzon was amazing! Definitely I’ll recommend this place!