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AutoNation Toyota Winter Park

(7,867 reviews)
Visit AutoNation Toyota Winter Park
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
2013 state dealer award
View 2 awards
2013 state dealer award 2013 state dealer award
New (877) 621-0890 (877) 621-0890
Used (877) 844-7887 (877) 844-7887
Service (888) 554-5328 (888) 554-5328

Reviews

(7,867 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Winter Park from DealerRater.

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I think they could do better with helping get a lower car

I think they could do better with helping get a lower car payment monthly if they wasn’t worrying about their commission more then you.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (407) 680-0783 -- we hope to hear from you soon.

Excelente Atencion y calidad de servicio los recomiendo

Excelente Atencion y calidad de servicio los recomiendo 100 % personas muy amables que te orientan a tomar mejores decisiones a la hora de hacer la compra.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buena atención.

Buena atención. Excelente negocio. Auto cero Millaje. Excelente café. Ernesto fue mi vendedor y lo recomiendo 100%. Muchas gracias

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hola, nuestro personal se dedica a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

My service rep of 2 years left the company.

My service rep of 2 years left the company. I was devastated. However, management referred me to Andrick Salinas and he, too met all my expectations as my new service rep. Took his time to answer all my questions and did all that was required and more for my last free 2 year service maintenance as required. He is and will be my to go rep for all my car needs henceforth. About a year ago there was a rattle on my front passenger side to which no one was able to diagnose, not even the mechanic, but he did. Thanks, Andrick for your time, knowlwdge and speedy service. Looking forward to our long term auto car relationship for years to come hopefully. Ms. Macon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

We were greeted with prompt and friendly service.

We were greeted with prompt and friendly service. Our sales person, Junuel Tejada treated with friendly respect. He answered every question and concern we had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Winter Park. Feel free to stop by if you ever need any more help.

My service center experience is really good.

My service center experience is really good. It was my first visit. The guys in the dealership took about an hour to complete my servicing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us, Tahsinul! Feel free to stop by if you ever need any more help.

It was friendly, comfortable waiting area and

It was friendly, comfortable waiting area and knowledgeable staff. The staff were all very friendly and professional and wanted to get the service done asap.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

I appreciate the customer service my family and I

I appreciate the customer service my family and I received from Eduardo. He was very knowledgeable and courteous. I would come back here in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

Andy my advisor was kind and caring He explained

Andy my advisor was kind and caring He explained everything that was needed to be done The driver Felix was very professional The facility was clean Thank you for a well run organization

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

i like taking my vehicle to get service there, but the

i like taking my vehicle to get service there, but the prices really need to be more reasonable. especially when coming every 5000 to 10000 miles. Service dept advisers, assistance and runners are all friendly and respectful. I did receive complete information on my highlander and it was ready in an resonalbe time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!