Reviews
Very unprofessional.
Very unprofessional. Dropped my car @ 7:30am. They finally diagnosed it @ around 4pm. Car was ready the next day. But the same problem came back….
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Frank, we are deeply disappointed by your experience at AutoNation Toyota Winter Park. Please call our General Manager at (407) 680-0783 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
I will recommend Toyota service to anyone , thank service
I will recommend Toyota service to anyone , thank service center take longer than expected for , but overall pleased with the experience , great customer service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Winter Park and we hope to be of service again in the future.
I came in for a regular scheduled maintenance.
I came in for a regular scheduled maintenance. Fluid refill, check battery & brakes, and tire rotation. It took three hours for them to do the job. I had to speak to Michael who checked me in, just to find out the status of the vehicle. If I didn't asked him...the car will still be on hold.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we are deeply disappointed by your experience at AutoNation Toyota Winter Park. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0783. We hope to hear from you.
They have great attention, great customer service.
They have great attention, great customer service. And the waiting is lees than an hour. I will recommend Toyota service to anyone. Thanks service center. Keep ahead.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Hector, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Was handle well, they let me know the future issues early
Was handle well, they let me know the future issues early on. They are a little backed up at times and take longer than expected for an oil change. But overall pleased with the experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Excelente Atención son honestos, amables y con mucha
Excelente Atención son honestos, amables y con mucha eficiencia. Los recomiendo al 100%Además excelentes automóviles
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hola, nuestro personal se dedica a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar. ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!
¡Nos complace saber que tuvo una experiencia tan positiva con nosotros, Frankmar! Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!
Francis help us with the purchase of my car, he was very
Francis help us with the purchase of my car, he was very patient and help us to find the right car for me and my family. 5 star ⭐️ ⭐️⭐️⭐️⭐️. Also Enrique the acquisition manager was really helpful overall I was satisfied with the service both provide to us
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! We always strive to provide personable and excellent customer service. Thank you again for the review!
Las personas que me atendieron, excelente servicio, y
Las personas que me atendieron, excelente servicio, y profesionalismo, William, Ernesto, y Alberto, gracias por su ayuda
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hola, gracias por su informe positivo. Estamos felices de haber sido de servicio para usted. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!
Great fantastic very helpful great people great attention
Great fantastic very helpful great people great attention Tony has all this qualifications I want to said thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Except for my first experience in 2016, which was very
Except for my first experience in 2016, which was very good, I have not had a good experience with your salesmen. One didn't know the product and i felt like i was duped with the car that I got. And the one just last week, was not willing to work with me. Didn't offer any compromise. It was like he didn't care if I bought a car or not. So I didn't! Got a $30000 Chevy instead. Your loss. I will not be back.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we are deeply disappointed by your experience at AutoNation Toyota Winter Park. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (407) 680-0783 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.