Reviews
Service department was quick, polite, and efficient.
Service department was quick, polite, and efficient. Agents were courteous and informative. While waiting, was looking at new inventory. Only complaint was that there wasn't a large selection to peruse.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service was fast and on time.
Service was fast and on time. Promised one hour or less for oil change. Although my car was not washed (included in service)
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!
Excellent customer service, courteous personnel .
Excellent customer service, courteous personnel . Fast and dependable service. Very good and clean facilities. Will return
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Prompt courteous service.
Prompt courteous service. Nice waiting area. Brandon (I don’t remember his last name) was easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Excellent as usual.
Excellent as usual. My service advisor, Brandon, is great. I would recommend him and this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Very sad to say that we did not have a good experience,
Very sad to say that we did not have a good experience, for the first time. I think too many cars were scheduled for service at the same time, and the staff was overwhelmed. We had to wait 3 hours for very minor service, and then there was a mixup, and we had to wait another 30 minute while they "found" our car. Two supervisors came to our rescue and were wonderful. I suspect it is a scheduling problem -- too many cars arriving for service at the same time. Please get a handle on it, because I don't want to leave your company!
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi Ann, we are deeply disappointed by your experience at AutoNation Toyota Winter Park. Please call our General Manager at (407) 680-0783 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Jose Rodriguez Carroz made buying car is quick on Auto
Jose Rodriguez Carroz made buying car is quick on Auto Nation Toyota, a nice salesman to work with
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Winter Park. Feel free to reach out to us if you need anything. Have a wonderful day.
This was a great buying experience.
This was a great buying experience. Everyone was very professional and I would recommend this to anyone buying a new vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mickey, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
From the moment I arrived at the dealership, my car was
From the moment I arrived at the dealership, my car was king and I was queen. Service staff approached immediately and Cory Pope took the time to listen to my concerns about the car. The waiting area was clean, spacious, and arranged so people could keep social distance. Free coffee machine was available with choice for cappuccino, latte, etc. The services was performed within the promised time-frame. The best was when my car was ready and I noticed it had been washed. The price was very competitive and I was able to use a competitor coupon. In all, the services is 5 stars, the facilities are clean including clean restrooms and the service staff are courteous and professional with Cory Pope being the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Lili, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Michael Carolyn did an amazing job of providing me with
Michael Carolyn did an amazing job of providing me with updates as to how long my service would be. I would definitely use him as an advisor the next time I Camry in. He was friendly , courteous & show much respect to Me
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Michael here at AutoNation Toyota Winter Park! Please don't hesitate to reach out to us if there's anything more we can do! Take care!