Reviews
Nice job thumbs up i see improve in the service
Nice job thumbs up i see improve in the service department keep it like that
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Sales representative service is 10 but waiting time
Sales representative service is 10 but waiting time rating 0 , too much time waiting on desks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to leave us feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Great service and they don't push or pressure you to buy
Great service and they don't push or pressure you to buy the vehicle. They worked with me as far as my price range. Sending my friends and family to you all for a new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!
Always excellent customer service and communication.
Always excellent customer service and communication. Each team member is knowledgeable and professional. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Camry, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Courteous, friendly, professional staff.
Courteous, friendly, professional staff. A place where I felt very confiable. I was advised of my service and was complete in a good time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Staff is friendly, easy drop-off process.
Staff is friendly, easy drop-off process. My oil change took about as long as they initially estimated (1.5 hours). They called me when it was ready, and just to sign off on any extra services, but I didn’t actually pick up my car until another half hour later. When I opened the door, I was expecting them to have vacuumed at least the floor of the front seat, but instead they left a large paper “floor mat”.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for bringing this matter to our attention. If you are willing, please call our General Manager at (407) 680-0783 for further assistance. Thank you for leaving your feedback, and we hope to hear from you in the future.
Very responsive despite not having an appointment!
Very responsive despite not having an appointment! I had a nail in one of my tires and had an AutoNation road hazard policy, so took my Audi to this dealership because it was the closest to my house. They inspected the vehicle and found another nail in the other rear tire and got both tires replaced through the warranty claim. I was so happy with the service that I replaced both front tires and got an alignment as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!
Eduardo Abreu did an amazing job during the all process
Eduardo Abreu did an amazing job during the all process and I love my brand new car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Honestly this dealer is a great place to get service but
Honestly this dealer is a great place to get service but honestly this past experience left a sour taste in my mouth. Just came in for an oil change and when I got my car return it came back with the deepest scratches known to man. What makes it infuriating is the car literally got detailer the day before for an event and had to bring it back. Even the detailer said it was too deep and pretty much permanent damage to deal with. Honestly would find another dealer to avoid this issue entirely.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we are deeply disappointed by your experience at AutoNation Toyota Winter Park. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (407) 680-0783 -- we hope to hear from you soon.
good morning who may be interested in the services
good morning who may be interested in the services offered by this excellent place I recommend it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Fernando, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!