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AutoNation Toyota Winter Park

(7,866 reviews)
Visit AutoNation Toyota Winter Park
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
2013 state dealer award
View 2 awards
2013 state dealer award 2013 state dealer award
New (877) 621-0890 (877) 621-0890
Used (877) 844-7887 (877) 844-7887
Service (888) 554-5328 (888) 554-5328

Reviews

(7,866 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Winter Park from DealerRater.

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Great service and great quality.

Great service and great quality. Just plain plain amazing in every way , but in the service department Rodney is the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Extremely satisfied with the experience.

Extremely satisfied with the experience. They made sure all my questions were answered, and find me the best option for my plans and budget. Roger even saw a small "defect", and quickly offer to fix it. They took the car, and provide me with a rental, at no cost for me, in the meantime. Very recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks so much for the warm recommendation of the team here at AutoNation Toyota Winter Park. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Excellent Dealership to do business with and very nice

Excellent Dealership to do business with and very nice professional people every time I visit love the atmosphere

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Like I said very nice place of business

It was a excellent work from the team of Edmundo, Adonis

It was a excellent work from the team of Edmundo, Adonis and Jessica to help me out in all they could to make the sale happened. Excellent attention, respectful, honest, helpful, knowledgeable, etc.. Will come again to deal with them. Thanks to all of them for all the good job they did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I have been shopping for a new to me truck or van for 3

I have been shopping for a new to me truck or van for 3 months now, let me tell you, I have never heard of AutoNation before but I am sure glad I now do! I have been referring everyone I talk to AutoNation after my AMAZING white-glove treatment! My Salesman Sohail S. went above and beyond to locate a Dodge Grand Caravan at a sister store after I called about a van that I found on Capital One Auto Navigator that was recently sold and Cap One was not updated yet. He told me about this van he found at another AutoNation location and had it brought up to the Winter Park Toyota store the next morning. We met and took it for a test drive and it was EXACTLY what I was looking for in immaculate condition. The Finance Manager Tonia H. was simply amazing to me! Both Sohail & Tonia made this experience White Glove Treatment! I was only buying a used $16,000 Dodge Grand Caravan but you would have thought I was buying a $100k vehicle! I have NEVER had such an amazing experience with a Dealership in my life! I was given a Firehouse Sub while I waited for Tonia to write up my financing, other dealerships had me sitting around for 4-5 hours and not even offered a water, let alone lunch or dinner. The ENTIRE experience was amazing and I can't thank these two enough for their professionalism after experiencing so many bad dealerships in my hunt for a used car in this crazy market! I LOVE my 2015 Dodge Grand Caravan, and I can not thank Sohail and Tonia ENOUGH for such white-glove treatment! THANK YOU!! I HIGHLY recommend Sohail and Tonia at Winter Park AutoNation! ~Heather B.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Heather, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Good service, long wait lines but move okay.

Good service, long wait lines but move okay. Service person says we're gonna need tires soon, Our tires are half worn with less than 3 years on them 35k, premium michelins with no dry rot. Hate that they do that, thankfully, we know Better!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0783. We hope to hear from you.

Even though I have to go back more than once, they took

Even though I have to go back more than once, they took care of me. Very responsible. Excelente customer service. Clean. Fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Kathiane, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

I bought my used Cadallic from this dealership in Oct.

I bought my used Cadallic from this dealership in Oct. I had an EXCELLENT experience with my salesman and all the staff at the dealership. So, when my first service was due (which had been scheduled by the dealership back when I purchased the car), I expected the same type of service. Throughout the dealership there were signs about "how they value client's time" and that they pride themselves on a 90 minute routine oil change/service. Well, after waiting 1 1/2 hours, I was told that my car was JUST being taken in to service and it was ANOTHER hour before it was completed. Additionally, I was disappointed that my car did not get a carwash (as I had from my previous Nissan dealer).

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Priscilla, we are deeply disappointed by your experience at AutoNation Toyota Winter Park. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0783. We hope to hear from you.

This dealership provides Excellent service and keeps its

This dealership provides Excellent service and keeps its promise on timelines. Reports are very concise!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

prompt professional and polite describe this dealer; a

prompt professional and polite describe this dealer; a pleasure ti deal with in all respects

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!