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AutoNation Toyota Winter Park

(7,864 reviews)
Visit AutoNation Toyota Winter Park
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
2013 state dealer award
View 2 awards
2013 state dealer award 2013 state dealer award
New (877) 621-0890 (877) 621-0890
Used (877) 844-7887 (877) 844-7887
Service (888) 554-5328 (888) 554-5328

Reviews

(7,864 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Winter Park from DealerRater.

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I was very satified with service advisor imput ,he was on

I was very satified with service advisor imput ,he was on point and very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

I had an excellent experience at this dealership.

I had an excellent experience at this dealership. The customer service was amazing! From the moment my family & I walked in they treated us with the upmost respect. I will recommend this dealership everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Very professional and helper person.

Very professional and helper person. I really recommend this place to buy your car. I been buying car there for the last 9 years the person who sale the car to me it was very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Yudelka, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

It wasn't until I went for prepaid service that the

It wasn't until I went for prepaid service that the service was rated by time and not mileage. Thus service had expires, I also found out that when first notified of needed oil change, there were only 3000 miles, and I discovered that it was supposed to be 10,000 oil change. With the pandemic, no one is driving high mileage and if you sell one of those care packages, you should tell the client, it has an expiration date. Then perhaps the customer will not feel as though they have ripped off and cheated out of their money. Bill Boyd.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we take your feedback very seriously and thank you for bringing this to our attention, Billboydcaller. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

Consumer response

If I am correct you need my email address, My email is billboydcaller@gmail.com

I love Toyota…You have a very great selections of

I love Toyota…You have a very great selections of dedicated employees who take pride on their jobs. Yesterday, I met this wonderful girl which I did not get her name, but she had a distinctive feature her hair was tied on top and shaved all around the sides. Very pleasant and very interested in assisting .. She immediately notified my selected advisor Cory that I was there, he is always ready to attend to me very gracious and kind human being always a pleasure to deal with. Such is my faithfulness to Cory up to the point that I schedule my appointments, around his schedule. He is off on Sundays and Mondays. Such a sweet member of yours that already seems like family. Cory introduced/ referred me to Mr. Stewart, who I had spoke to previously on the phone in regards to the dilemma of the backup camera, which has been serviced by your company four consecutive occasions and am still having the same problem. Let me mention that Mr. Stewart, was also a great person to speak to who is also going above and beyond his call of duty to assist me very caring. During the conversation with Mr. Stewart I mentioned to him the paint job of the 4 runner Toyota, which has faded and its in horrible shape. All my services are done through Toyota since purchased in 2014 and this was my dream car for my retirement. I‘ve purchased my tires by taking a special offer from firestone which Toyota honored the tire price .. I also recently purchased my Battery for life with you. I have referred my daughter to have her jeep Sahara serviced there. I have not had a lot of luck with my Toyota.. But have been very lucky to go through my situations with the great stream of members that you have. I was a Manager for a company for 18 years till my retirement on 2016 and I wish I had half the qualifications and the customer service skills your employees have. Great selection, I commend the hiring Human Resources team you have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Service was wonderful.

Service was wonderful. I was in and out of there in under an hour. Taking all my Toyotas here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

YOU COULD DO BETTER WITH THE SHUTTLE RIDES, I WAITED OVER

YOU COULD DO BETTER WITH THE SHUTTLE RIDES, I WAITED OVER 1 HR AND WAS STANDING THERE AT THE PICK UP SPOT, THE SHUTTLE WENT TO THE FRONT AND PICKED UP ANOTHER PERSON WHILE 5 OF US STOOD THERE WAITING, 1 GUY WAS WAITING 2 HRS, I WOUD UP WALKING HOME OVER 4 MILES. DEFINITELY NEED TO IMOROVE ON THAT PART OF CUSTOMER SERVICE, IF YOU ARE INCREASINGLY GETTING BUSIER HIRE MORE SHUTTLE DRIVERS FOR THE MORNINGS, NOT JUST THE 2 YOU HAVE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0783. We hope to hear from you.

Consumer response

ANOTHER ISSUE I HAVE WAS THAT THE TECHNICIAN DID NOT USE A FENSER COVER, I NOW HAVE SMALL SCRATCHES AND OTHER LIQUIDS THAT WOULD HAVE EATEN THE CLEAR COAT IF I DID NOT SEE IT WHEN I GOT HOME AND CLEANED IT OFF, NOT VERY IMPRESSED , ALSO GRASE ON THE DOOR BY THE HANDLE, EVEN THOGH MY XTERRA IS A 2006 IT IS VERY WELL TAKEN CARE OF AND IS VERY CLEAN AND WAXED, AS A MATTER OF FACT IT WAS DETAILED THE DAY BEFORE I DROPPED IT OFF AND YOU GUYS RAN IT THROUGH YOUR WASH SYSTEM WHICH ANGERED ME. BEN SMITH IS A GREAT GUY AND I HAVE BEEN DEALING WITH HIM FOR OVER 10 YRS BUT YOUR TECHS NEED TO BE MORE CAREFUL WITH OTHER PEOPLES CARS

We had a wonderful experience at Autonation!

We had a wonderful experience at Autonation! David Rodriguez and Angelo Sanchez were amazing salesmen. Will definitely be coming back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Julio, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

I have complete confidence in this team.

I have complete confidence in this team... courteous, respectful and always give me a head's up on preventive maintenance to help plan my future visits. Corey Pope is the best!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Everyone is polite and courteous.

Everyone is polite and courteous. Took longer than expected for an oil filter change Sunday but overall ok

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.