Reviews
Very happy with the way I was treated and My vehicle was
Very happy with the way I was treated and My vehicle was treated Ryan Hooper, and Kyler panter were awesome. Would recommend y’all‘s dealership to anyone. Them two guys are awesome employees
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear you had a great experience with Ryan and Kyler. Your recommendation means a lot to us, and we’re committed to providing excellent service to all our customers. Looking forward to seeing you again!
My most recent experience with Palmer Dodge service
My most recent experience with Palmer Dodge service department was for an oil change. I was able to wait for the work to be done. The service technicians were friendly and courteous. They were also respectful of my time. The work took less than an hour. I would highly recommend Palmer Dodge maintenance department for any work on my car in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Randy, thank you for your fantastic feedback! We're thrilled to hear that our service team provided you with a quick and positive experience. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Service was more than satisfactory.
Service was more than satisfactory. Was dealing with an issue from a previous service and the team took care of it with no issues. I don't know who worked on my truck.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your feedback, Sam! We're glad to hear our team resolved your issue smoothly. We strive for great service and appreciate your recognition. If you have any other concerns or questions, feel free to reach out. Your satisfaction is important to us!
Service department is awesome!
Service department is awesome! Great communication throughout the job. They had both service jobs on my truck completed in the time frame they told me. Couldn’t be more pleased. This is the only dealer that will service my truck moving forward.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, EJ! We're thrilled to hear you had a great experience with our service department. Our team works hard to maintain clear communication and timely service, so it’s wonderful to know it made a difference for you. We look forward to seeing you again!
Rich took great care of me and kept me updated throughout
Rich took great care of me and kept me updated throughout the repairs! Much appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear about your positive experience with Rich! Keeping you informed during repairs is our priority. Thank you for your kind words and support!
Rich in the service department was great to work with!
Rich in the service department was great to work with! Very good at giving me an idea of what could be wrong with my Jeep & let me know it would likely be covered by my warranty. He kept me informed about the progress of the repair & at the end it was covered by the warranty!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your experience! We're thrilled to hear that Rich made your service visit smooth and informative. Keeping our customers updated is a priority, and it’s great to know your repair was covered by warranty. We appreciate your positive feedback!
Customer service in the service department is very good
Customer service in the service department is very good but the prices are not very reasonable and competitive labor rates are through the roof and your problem may still not be resolved.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Kelvin, we appreciate your feedback! We're glad to hear you had a positive experience with our service department. We're continually working to improve our pricing and resolve issues effectively. Your insights help us enhance our services, so thank you for sharing!
MOPAR SERVICE at Palmer Dodge.
MOPAR SERVICE at Palmer Dodge. The Service Team at Palmer Dodge are polite, friendly, accommodating & professional Everytime. Work is done right the first time everytime. #1 MOPAR SERVICE.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic review! Your support means a lot to us, and we look forward to serving you again!
The 1900 dollar price tag for a small part is outrageous!
The 1900 dollar price tag for a small part is outrageous! The person keeping us informed of status did a bad job at the task!
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We're so sorry for your frustration regarding pricing. We are here to help answer any questions you might have about any of our parts or services, and we're sorry for the miscommunication. Please reach out to us so we can help. Sincerely, Ryan Hooper, Parts Manager, parts@palmerdcj.com
Amazing service!
Amazing service! Payton my sales representative did and incredible work and help me the best way to find my truck. He is an amazing guy.! Very professional!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, Santiago! We're thrilled to hear about your positive experience with Payton. Our team strives to provide excellent service, and it’s great to know we hit the mark. Enjoy your new truck!