Reviews
We had a great experience with Palmer Dodge.
We had a great experience with Palmer Dodge. Everyone was courteous and helpful. There was no pushiness and we were able to get exactly what we wanted. Our sales rep Willem was very helpful and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Matt, we're thrilled to hear about your great experience at Palmer Dodge! Our team takes pride in being courteous and helpful, so it’s wonderful to know that Willem made a positive impact. Thanks for sharing your feedback! Enjoy your new car!
Long wait ( 3 plus hours) but pleasant waiting room and
Long wait ( 3 plus hours) but pleasant waiting room and staff. We love our jeeps.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your fantastic review, cathkelly! We appreciate your patience during the wait and are thrilled to hear you enjoyed our waiting room and staff. It’s great to know you love your jeeps! We look forward to serving you again soon.
Karim was fantastic and made the process super smooth!
Karim was fantastic and made the process super smooth! I’ll definitely recommend friends and family to buy cars here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the amazing feedback! We're thrilled to hear that Karim provided such a smooth experience. Your recommendations mean a lot to us, and we look forward to welcoming your friends and family!
Excellent service.
Excellent service. Good followup. Fixed in a very timely manner. Explained work that had been done in detail.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic review, dschorr0! We're thrilled to hear you had a great experience with our service and that our team kept you informed every step of the way. Your satisfaction is our priority, and we look forward to assisting you again in the future!
I had a great service experience on my most recent visit.
I had a great service experience on my most recent visit. Sarah Jaramillo was incredible. She communicated well, was empathetic to my issue and was very friendly. She is an asset to your dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your experience! We're thrilled to hear about your positive visit and Sarah's outstanding service. We appreciate your kind words and look forward to welcoming you back soon!
Very professional staff, friendly and helpful I'm very
Very professional staff, friendly and helpful I'm very impressed with the communication especially! I will be back! +
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic feedback! We're thrilled to hear our team's professionalism and communication made such a positive impression. We can’t wait to welcome you back soon!
Great service -- very courteous and helpful.
Great service -- very courteous and helpful. They got me in and out very quickly. Great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your wonderful feedback, Charlie! We're thrilled to hear you had a great experience and that our team provided the courteous service you deserve. We look forward to serving you again soon!
Jim was awesome and helped me find my perfect truck.
Jim was awesome and helped me find my perfect truck. While experience was smooth from start to end.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the great feedback, Nickaroo! We’re thrilled to hear Jim made your truck shopping experience smooth and enjoyable. Enjoy your new ride!
Bought a used car here a few years, great experience.
Bought a used car here a few years, great experience. Brought different car here for maintenance, first time no issue however the latest experience turned me off from bringing a car here ever again. Beware of pressure to fix darn near everything if you're here as a woman alone. Like I said, it may have been a one off service guy that I was dealing with this time, but I haven't been made to feel that unknowledgeable about cars since I was 20. Very frustrating experience. It's been a few weeks and the items that we did not fix (buy they said were immediate need fixes) don't seem to be an issue after all, for now anyway.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate your feedback and are sorry to hear about your recent experience. Our goal is to provide quality service for everyone, and we take your concerns seriously. We'll address this internally to ensure it doesn’t happen again. Thank you for sharing your thoughts. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Going to see Hiram at the service department is like
Going to see Hiram at the service department is like going to see my big brother. I trust he'll take care of me and I trust he's looking at my car with a caring eye, as if his baby sister is about to get in the car. I appreciate his oversight and honesty. It's all about trusting the person to do right by you, right? I mean, I'm trusting someone to keep my car safe therefore keep my family safe. It's nice to drop off my car to someone who feels like family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Mrs. Holladay! We're thrilled to hear that Hiram makes you feel like family. Trust and care are at the heart of what we do, and we’re glad to know you feel safe and valued with us. Your satisfaction means the world!