Reviews
Very friendly and efficient service.
Very friendly and efficient service. The sales person was very knowledgeable and finance team was easy to work with
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the fantastic feedback, Jaweinstein! We're thrilled to hear you had a great experience with our team. Providing friendly and efficient service is our top priority, and it's wonderful to know you felt supported throughout the process. We appreciate your business!
2 days to tell me the damage was my fault and basically
2 days to tell me the damage was my fault and basically “get out of here”
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience. Your feedback is important to us, and we aim to improve. Please know that we take these matters seriously and value your input. Thank you for sharing your thoughts, and we hope to do better in the future. Sincerely, David Keller, Service Manager, service@palmerdcj.com
The dealership was very clean and inviting.
The dealership was very clean and inviting. The sales team especially Casey Cruce was wonderful to work with. Also Nick Barron was a great manager and he worked a wonderful deal for us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We're thrilled to hear that you had a great experience with Casey and Nick. We pride ourselves on our welcoming environment and dedicated team. Looking forward to serving you again in the future!
I brought my jeep in for an oil change.
I brought my jeep in for an oil change. They were quick and me and my daughter had a great time there. Friendly staff
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic review, Arjun! We're thrilled to hear you and your daughter had a great experience during your oil change. Our team loves providing quick and friendly service. We look forward to seeing you both again soon!
Smooth process.
Smooth process. Willem worked out a deal that would be good for me. Traded my Shelby for Redeye Challenger. This was an out of state deal, and they had everything done when I made the 6 hour drive. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the awesome feedback, Randy! We're thrilled to hear that Willem made the process smooth for you. Enjoy your new Redeye Challenger! Safe travels, and we appreciate your trust in us for your out-of-state deal.
I had an issue when of not getting a key fob for my
I had an issue when of not getting a key fob for my jeep that was advertise as being a keyless entry vehicle. I was only issued a valet key. I addressed my concerns with Sales Manager Dustin and got me a new key with fob that service dept programed free of charge.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your experience, Gary! We're thrilled to hear that Dustin was able to resolve the key fob issue for you. Your satisfaction is our priority, and we're glad you’re now enjoying your Jeep as intended!
Lee - awesome sales person great support - easy to work
Lee - awesome sales person great support - easy to work with and very responsive. Will recommend to others
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the fantastic feedback, Bryan! We're thrilled to hear that Lee provided you with such excellent support. Your recommendation means a lot to us, and we look forward to serving you again soon!
Great buying experience- Lee is fantastic and entire staff
They are awesome and and helped me buy my first car!
They are awesome and and helped me buy my first car! Will remember their help forever
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, Mason! We’re thrilled to hear you had a great experience buying your first car with us. Your satisfaction means the world to our team, and we’re here to help whenever you need us in the future. Enjoy your new ride!
My experience was as good.
My experience was as good. Friendly customer service and enjoyed working with them and they were fast and reliable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear you had a great experience with our team. Providing friendly and reliable service is our top priority, and your feedback truly motivates us. Looking forward to serving you again soon!
I worked with Rich and the service was excellent.
I worked with Rich and the service was excellent. My Jeep was taken in quickly. They provided an Uber to get me home and back to the dealership the next day. The Jeep was repaired more quickly than expected and Rich even had it washed for me. I truly appreciate the help.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic review, Ellen! We're thrilled to hear about your positive experience with Rich and the team. Providing quick and excellent service is our priority, and we're glad you appreciated the little touches. Looking forward to serving you again!