Reviews
The service team was efficient and team was courtesy and
The service team was efficient and team was courtesy and professional - they understand that customers’ needs!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Marcia, thank you for the glowing review! We are delighted to hear that you had a positive experience with our service team. Providing excellent customer service is our top priority, and we are thrilled that our team was able to meet your needs. We appreciate your feedback!
Rich was wonderful!
Rich was wonderful! Helpful, kind, and got the job done with the least amount of disruption to our busy lives.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing your positive experience with Rich. We're thrilled to hear that he was helpful and considerate of your busy schedule. We appreciate your feedback and look forward to assisting you again in the future!
Rich Kinsey was great to work with, and explained the
Rich Kinsey was great to work with, and explained the issues with my shock absorbers in detail!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with Rich Kinsey! We're thrilled to hear that he provided such detailed explanations about your shock absorbers. If you have any more feedback or questions, feel free to reach out. We appreciate your support!
Had a great experience at Palmer Service Department.
Had a great experience at Palmer Service Department. Recall was done very quickly without any issues.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience at our service center! We're thrilled to hear that your recall was completed quickly and smoothly. We appreciate your feedback and look forward to serving you again in the future.
Good communication, up front pricing matched final bill,
Good communication, up front pricing matched final bill, work completed on time. Adding words to meet minimum.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience! We are thrilled to hear that you found our communication effective, pricing transparent, and work completed in a timely manner. We appreciate your feedback and look forward to serving you again in the future.
Easy to book appt.
Easy to book appt. Explained services needed but didn’t try to over sell. Friendly staff and quick turnaround.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi David, thank you for the glowing review! We're thrilled to hear that you had a positive experience with our team and found the booking process easy. Providing exceptional service without the pressure to oversell is our top priority. We hope to see you again soon!
Easiest car buying experience ever!
Easiest car buying experience ever! Mike was super knowledgeable and so easy to work with. We were in out of the dealership in less than 1 hour. Brandon in the finance department was also great to work with, seamless process and did not have to wait at all! This the fourth car I have purchased from Palmer and will continue to come back for future car needs!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jenny, thank you for sharing your positive experience with us! We're thrilled to hear that Mike and Brandon provided excellent service during your car buying process. We appreciate your loyalty and look forward to assisting you with any future car needs. Thank you for choosing Palmer!
Quick and easy.
Quick and easy. The whole process was seamless from start to finish. Staff was excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your positive feedback! We're thrilled to hear that you found our process seamless and our staff excellent. If you ever need anything in the future, feel free to reach out. We appreciate your support!
Very upfront pricing.
Very upfront pricing. They don’t hit you with multiple add ons after the price is agreed upon. They move quickly
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback! We strive to provide transparent pricing and efficient service to all of our customers. We're glad to hear that you had a great experience with us. If you have any questions or need assistance in the future, feel free to reach out.
The entire experience was quick and painless.
The entire experience was quick and painless. Casey was knowledgeable and transparent during the sales process. The Wrangler was delivered very clean and almost like new even though it is three years old.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review! We're thrilled to hear that Casey provided you with a great sales experience and that your Wrangler was delivered in fantastic condition. We appreciate your feedback and hope you enjoy your new vehicle!