Palmer Dodge Chrysler Jeep RAM

Always responsive. Great customer service! Consistent sales people year over year. My 4th purchase from this dealership.

Very friendly, very professional. They had what I wanted, and the trade-in process was very smooth.

This is the worst service I have ever heard of. I was lied to and they never really looked at my Jeep. I had it serviced by Butler CDJR in Beaufort SC and corrected in a day Your service people wasted 2 weeks with my Jeep and never looked at the problem - a short in the wiring connectors to the interlock solenoid to the shift. Your service is incompetent or not trained or both.

From sales, to service, to finance, these guys are the absolute best! Always a pleasure dealing with these guys. Not to mention they have the baddest toyz in town on the lot!!

Another great transaction with Mike G for the purchase of my 5th vehicle from Palmer Ram/Jeep. Straight forward process and great communication. Chris B in the finance process also gets a big thumbs up with paperwork part of the process; great communication & no pressure. To the Palmer Team; Mike, Chris, Jody & Nick - Thank you again!

Keep runs great after Alignment! Thanks guys. Sara and the Palmer Dodge team was awesome!

Your team esp the SM Mike, knocked my sock off. Great followup, man of his word, did what he said he'll do. The big guys may want to respond to him a lil quicker but thank you PDCJR! As a Purchasing Manager it's good to hear the Fleet Manager was very *underlined* satisfied.

Service was performed as promised. The service person was ver professional. Very pleased with the service. Will service my vehicle her again.

They are pleasant and are concerned about my needs with the 4 trucks I have serviced and repaired.

Issue that I took the vehicle for was addressed under warranty. It was easy to get an appointment and the communication was good. The reasons why I did not give 5 stars are as follows 1) the issue was with the rear diff locker indicator, but the work order said front diff. The person who checked me out had to confirm that the right part number was used and the work was actually for the rear (it was) and rewrite the description 2) was told I needed to replace the 4 wheel drive system fluid and the differential fluid even though the vehicle had only 26K miles and has barely been driven off road. Apparently this is required only at 30-40K miles. 3) i asked to replace the cabin and engine air filters which is a 10 minute job at best, but was initially charged 30 minutes labor for each! Understand that 30 minutes labor is probably the minimum, but would have expected that to cover both. The person who checked me out adjusted that as well 4) I was initially charged for the front and rear differential fluid tho’ the rear should have been covered by the work under warranty. Again the person who checked me out adjusted this so I was ultimately taken care of. So in conclusion, at the end if the day I came out ok, despite doing the fluid replacements about 10k miles earlier than needed, but the experience was not as smooth as all the previous ones I have had with Palmer DCJR, hence the 4 not 5 star rating.