Reviews
It was nice to see palmar first time for service to
It was nice to see palmar first time for service to install foot steps and it was really great thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear that you had a great experience with our service for installing foot steps! Thank you for taking the time to share your positive feedback. We look forward to serving you again in the future.
Highly recommend ZACH in sales and THOMAS in finance!
Highly recommend ZACH in sales and THOMAS in finance!! Both are among the BEST at what they do. Thank you both for your professionalism, and making the car buying experience a positive one for my wife and I.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback! We're thrilled to hear that Zach and Thomas provided you with exceptional service. We'll be sure to pass along your kind words to them. We appreciate your recommendation and hope to see you again in the future for all your car-buying needs!
The absolutely best - from the people to the work!
The absolutely best - from the people to the work! They are client focused and really work with you to get to the root of the problem.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We strive to always put our clients first and provide top-notch service. We're thrilled to hear you had such a positive experience working with us. Let us know if there's anything else we can assist you with in the future.
Palmer always provides exceptional service.
Palmer always provides exceptional service. Everyone is very professional and knowledgeable. Will always recommend to family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your positive experience with Palmer. We're thrilled to hear that our team provided exceptional service and left a lasting impression. It means a lot to us that you would recommend us to your family and friends. Thank you!
Overall we had a very good experience with your
Overall we had a very good experience with your dealership and managed to buy a much needed family vehicle at a price we could afford. It helped that I was shopping with Chelsea and Nick Bishop, I am sure because her father used to work for this dealership for many years as a sales person, then went into management. Her dad had called ahead and talked to Jody alerting him that we would be in. Chelsey said her dad actually was the person who trianed Jody. Both Tony White and the financial officer Thomas was great at making the process easy to understand and both have great personalities to boot.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your wonderful experience with us! We are delighted to hear that Chelsea, Nick, Jody, Tony, and Thomas provided exceptional service. It's always our goal to make the car-buying process smooth and enjoyable. We look forward to assisting you again in the future!
Anthony and Chris were both awesome!
Anthony and Chris were both awesome!!!! Professional, knowledgeable, and extremely helpful in the buying process. We will we back!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Berube, thank you so much for your kind words about Anthony and Chris! We're thrilled to hear that they provided you with a great buying experience. We look forward to welcoming you back in the future!
Great staff.
Great staff. Easy to work with. We will definitely be back again. Austin Hall was awesome.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback! We're thrilled to hear you had a great experience with our staff and specifically with Austin Hall. We look forward to welcoming you back again soon. If you need anything in the meantime, feel free to reach out.
The service department was a mixed bag.
The service department was a mixed bag. The overcharged me for a battery change and took 4 1/2 days to get to my car. It was a struggle to get updates and had to call several times. However, when I picked it the car up there were honest folks that helped and corrected my bill. I don’t think I can trust them though therefore not going back.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience with our service department. We appreciate your honesty and will use your comments to improve our communication and service moving forward. We hope to have another chance to earn your trust. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Kainen and Thomas were great!
Kainen and Thomas were great!! Loving my new vehicle & am happy with the buying process
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with Kainen and Thomas! We're thrilled to hear that you love your new vehicle and that the buying process went smoothly for you. If you ever need anything in the future, feel free to reach out. Enjoy your new ride!
Rich in the service department is absolutely priceless.
Rich in the service department is absolutely priceless. He is highly responsive and professional. The service at Palmer is so great that we drive the 45 minutes from intown Atlanta instead of going to a closer dealer. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing your positive experience! We are thrilled to hear that Rich provided you with excellent service. We truly appreciate your loyalty and are grateful for the opportunity to serve you. Looking forward to your next visit!