Reviews
The service department did a excellent job and exceeded
The service department did a excellent job and exceeded expectations. Sarah Jaramillo kept me up to date at all times about my jeep. I am very pleased with the service I have received so far.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mike, thank you for sharing your positive experience with us! We're thrilled to hear that Sarah provided you with excellent service and kept you informed throughout the process. We appreciate your feedback and look forward to serving you again in the future.
A great experience all around!
A great experience all around! Tony made the buying process easy and enjoyable. I will definitely shop here again in the future!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience with us! We're thrilled to hear that Tony made your buying process easy and enjoyable. We look forward to having you shop with us again in the future!
They really try to make our vehicle service well.
They really try to make our vehicle service well. We were pleased at the work they did
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your positive experience with our vehicle service. We are delighted to hear that you were pleased with the work we did. If you ever need assistance in the future, feel free to reach out.
Chad provided excellent customer service and it was an
Chad provided excellent customer service and it was an overall great experience buying a car from Chad and Palmer Dodge. I would highly recommend them to anyone looking to purchase a car from their inventory. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the positive feedback! We are thrilled to hear that Chad provided you with excellent customer service and that you had a great experience buying a car from us. We appreciate your recommendation and look forward to serving you again in the future!
The level of communication and transparency was far worse
The level of communication and transparency was far worse than I'd expected for what was fairly major work. Having to follow up with the rep, rather than being given updates was beyond frustrating. A same day appointment turned into 5 days of worry and uncertainty.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Fredrico, we're sorry to hear about your experience. We strive to provide clear communication and updates throughout the process. Your feedback is valuable to us and we're working on improving our appointment scheduling to avoid any delays. Thank you for bringing this to our attention. Sincerely, David Keller, Service Manager, service@palmerdcj.com
My experience with an oil change was fine.
My experience with an oil change was fine. This is ridiculous the amount of contact I have received for a service appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Allison, thank you for taking the time to share your feedback with us. We appreciate your business, and we hope to work with you again in the future.
Great service as always Lee and Dustin excellent Very
Great service as always Lee and Dustin excellent Very easy process transparent transaction Efficiency at its best
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dealership have good collection of vehicles and staffs
Dealership have good collection of vehicles and staffs are very helping and able to answer all my questions
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Ananthu! We're thrilled to hear that you had a positive experience with our dealership. Our team is dedicated to providing excellent service and assisting with any questions you may have. We appreciate your feedback and look forward to serving you again in the future.
I purchased a car this weekend and Lee was amazing!
I purchased a car this weekend and Lee was amazing! He was so personable, and provided excellent customer service. We traded my car in and was able to meet our needs with the vehicle! I forgot my title to my trade in and was able to bring it in and get an extra key for my car with no problem! Everyone treated us like family! They made sure that we were comfortable while getting everything pushed through for financing! From start to finish, Palmer did a great job!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Lee provided excellent customer service and that our team made you feel like family. We're glad we could meet your needs and make the car buying process smooth for you.
Great service from Tony White with our purchase process.
Great service from Tony White with our purchase process. Made us feel like valued customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with Tony! We're thrilled to hear that he provided great service and made you feel valued. We appreciate your feedback and hope to continue exceeding your expectations in the future. Thank you for choosing us!