Reviews
David, Ryan, and Kim always take great care of me!
David, Ryan, and Kim always take great care of me! Top notch service all around!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ashley, thank you so much for your kind words! We're thrilled to hear that David, Ryan, and Kim provided you with top-notch service. We'll be sure to pass along your feedback to them. We appreciate your support and hope to see you again soon!
Great staff, very helpful and knowledgeable about the
Great staff, very helpful and knowledgeable about the vehicles. Love the Jeep would consider purchasing again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Autumn, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our staff and that you're loving your Jeep. If you ever have any questions or need assistance in the future, feel free to reach out. Enjoy your new ride!
They did not keep any of the promises and claims they
They did not keep any of the promises and claims they made while selling me the vehicle. I feel taken advantage of and am extremely dissatisfied.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're so sorry to hear that you were left unsatisfied by your experience with our sales team. Your feedback is important to us, and we want to make sure that we follow through on any and all promises made by our team. If you have a moment, please reach out to us so we can help. Sincerely, Dustin Perry, Sales Manager, dustin@palmerdcj.com
From the very beginning this process was easy from the
From the very beginning this process was easy from the sales team to the finance team we were treated like royalty!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your experience! We are thrilled to hear that you felt like royalty throughout the process. Our team strives to provide top-notch service from start to finish. We appreciate your kind words and hope to work with you again.
Palmer valued my time as much as i do.
Palmer valued my time as much as i do. Even with the financing and Jeep demo, I was in and out in less than 30 mins! Awesome job guys!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
James, we're thrilled to hear that your experience at Palmer was such a positive one! Our team works hard to ensure quick and efficient service for our customers. Thank you for taking the time to share your feedback, we appreciate it!
Team was very cordial and helpful when picking up my new
Team was very cordial and helpful when picking up my new Jeep after installing running boards.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Steve, thank you so much for your kind words about our team's service! We're thrilled to hear that you had a positive experience picking up your new Jeep with the running boards installed. If you have any other feedback or questions, feel free to reach out.
Did everything perfect, schedule, work and delivery.
Did everything perfect, schedule, work and delivery...when I bought my Wrangler, I asked my salesman can we add steps that retrack and he said no problem he told me the price and asked do you want them in the deal, then ordered them right when I took delivery on Jeep then had them on with in 1 week.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi John, thank you for sharing your positive experience with us! We're thrilled to hear that everything from scheduling to delivery went smoothly for you. It's great to know that our team was able to accommodate your request for steps on your Wrangler quickly and efficiently.
I have been with Palmer Dodge approximately 4 yrs.
I have been with Palmer Dodge approximately 4 yrs. I have given strong positive reviews. Unfortunately, it feels like my customer loyalty is being taken for granted. Previously, an oil cap was left off the oil pan. 45 mins later I am on side of the road oil everywhere. Palmer Dodge picks up truck and stated no real damage was done. Truck was returned but was not riding smoothly as it was before. Palmer Dodge takes truck again after I found oil everywhere underneath truck. David Keller added the Chrysler warranty, stated this warranty covers everything but brakes & oil tires. Fast forward- I took truck in because it’s riding hard and front end feels loose. Palmer said everything was good and nothing else. Moving forward to this service call. It does not appear I’m of any concern. $1320 quoted for radiator leak, new radiator replaced by a national automotive company $650.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're truly sorry to hear that your recent experiences haven't lived up to your expectations. We want you to know that we appreciate your loyalty to our dealership over the years, and we want nothing more than to provide you with outstanding service. Please reach out to us when you can so that we can help. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Great experience, everyone at the dealership was so nice,
Great experience, everyone at the dealership was so nice, Lee was courteous, knowledgeable, and personable. No pressure from anyone. Fair price for my trade, excellent service and vehicle prep, plenty of finance options. Very satisfied!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Lee and the rest of our team provided you with excellent service and made your car buying experience a pleasant one. We appreciate your feedback and look forward to serving you again in the future.
Dealership as always was very friendly and attentive.
Dealership as always was very friendly and attentive. This is our second vehicle from there, ten years ago we purchased our citadel and now we purchased our srt. All through the years we have received cards for various occasions reminding us that Palmer remembers is, very nice. Will certainly look forward to the next vehicle we buy from Palmer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Garrett, thank you so much for your kind words and for being a loyal customer! We're thrilled to hear about your positive experiences with us over the years. It's always a pleasure serving you, and we can't wait to help you with your next vehicle purchase at Palmer.