Reviews
Everyone was great to work with, and especially my
Everyone was great to work with, and especially my salesman, Jim Miller. They got me in and out very quickly when it was time for paperwork.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We are thrilled to hear that your experience with Jim and our team was efficient and enjoyable. We appreciate your feedback and look forward to serving you again in the future.
I was attended promptly by Andrea Paz.
I was attended promptly by Andrea Paz. She was very helpful and kind. She offered me an Uber to get to work and later to get back to get my car. She kept up to date in regards of anything that was going on with the card. And last thing, they brought my car to me when was time to leave.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Carla, thank you so much for sharing your positive experience with Andrea Paz. We are thrilled to hear that she provided you with excellent service and went above and beyond to ensure your satisfaction. We appreciate your feedback and look forward to serving you again in the future.
Outstanding service.
Outstanding service. Incredible staff, including the owner - incredibly friendly, knowledgeable, and honest. Made the car buying process enjoyable and smooth.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Carolyn, thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our service outstanding and our staff friendly and knowledgeable. We're glad we could make your car buying process enjoyable and smooth. We appreciate your feedback!
Great experience!
Great experience! Karim was very attentive to my vehicle request. He and Chris were very easy to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Steve, thank you for sharing your experience with us! We're thrilled to hear that Karim and Chris provided top-notch service in assisting with your vehicle request. We appreciate your kind words and look forward to helping you again in the future.
We had a great experience purchasing a car!
We had a great experience purchasing a car! Tony White was very knowledgeable and made the whole experience enjoyable from start to finish.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Storck, thank you for taking the time to share your positive experience with us! We are thrilled to hear that Tony White provided excellent service and made your car buying experience enjoyable. We appreciate your feedback and look forward to serving you again in the future.
I just bought my 5th Wrangler from Palmer.
I just bought my 5th Wrangler from Palmer. Mike Gebhardt was my sales person and he did a great job. Great dealership, I bought a 392 Final Edition via text and phone call. Easy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Rutherford, thank you for choosing Palmer for your 5th Wrangler purchase! We're thrilled to hear that Mike provided you with great service, and we're glad to hear that your purchase process was easy. Enjoy your new 392 Final Edition!
I recently had a fantastic experience at Palmer Jeep, and
I recently had a fantastic experience at Palmer Jeep, and I just have to share how wonderful it was. Sarah truly exceeded all my expectations by going the extra mile to ensure I was well taken care of and kept informed throughout the entire process. Her exceptional customer service made my visit a memorable one, and I left feeling truly satisfied and valued as a customer. Palmer Jeep is lucky to have such a dedicated and attentive staff member like Sarah. I highly recommend this dealership to anyone looking for a seamless and enjoyable car-buying experience. Thank you, Palmer Jeep, and a special thank you to Sarah for making my visit an outstanding one!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your positive experience at Palmer Jeep. We are thrilled to hear that Sarah provided exceptional customer service and made your visit memorable. We appreciate your recommendation and look forward to serving you again in the future.
My service advisor, Kim really took the time to listen to
My service advisor, Kim really took the time to listen to my concerns, prioritize my needs, and work out an affordable plan for my repairs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Kim provided you with excellent service and prioritized your needs. We appreciate your feedback and look forward to serving you again in the future.
Rich Kinsey is so knowledgeable and hard working.
Rich Kinsey is so knowledgeable and hard working. He’s a smart and effective guy. I hope that the Leadership of this dealership realizes what an asset he is to the team.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with Rich Kinsey at our dealership. We truly value feedback like yours and are glad to hear about the exceptional service you received. We will make sure to pass along your kind words to the leadership team. Thank you for choosing us!
After my vehicle was serviced and I pick it up I had to
After my vehicle was serviced and I pick it up I had to remove the plastic covering the driver's seat, the paper covering the floor on the driver's side. My tires safety lock was missing and I had to return to the dealership to retrieve it. This is the 3rd time that I have to return to the dealerhip to retrieve it my tire safety lock.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We're so sorry to hear that there was plastic and other materials left over after your service appointment. This is not the level of professionalism we strive for, and we apologize for the inconvenience. We hope to have the opportunity to work with you again in the future, and provide you with top-notch service. Sincerely, David Keller, Service Manager, service@palmerdcj.com