Reviews
Great service.
Great service. They got me in quickly and all was well. Thank you for everything.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you for your kind words! We're thrilled to hear that you had a positive experience with our service. We appreciate your feedback and hope to see you again soon. If you have any questions or need assistance in the future, feel free to reach out.
Always great service.
Always great service...only place I take my Jeep to get routine service and anything else that might come up. Always friendly and always a great job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're thrilled to hear that you trust us with your Jeep for routine service. Our team works hard to provide excellent service, and we're glad it shows. Looking forward to serving you again in the future!
Continue to experience excellent service in all respects
Continue to experience excellent service in all respects particularly from Rich. He's always on top of my needs and informs very well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi David, thank you so much for your kind words! We're thrilled to hear that you continue to receive excellent service, especially from Rich. We'll be sure to pass along your compliments to him. If you ever need anything else, please don't hesitate to reach out.
Great service team.
Great service team. Good communication and friendly. Brought in Jeep for routine service and they completed the work quicker than originally estimated. I will be back.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with our service team! We are thrilled to hear that we were able to exceed your expectations with good communication and efficiency. We look forward to welcoming you back for your next routine service.
Excellent attentive customer service from sales to
Excellent attentive customer service from sales to finance dept. Great follow up after sale also to make sure everything is ok. WOW!
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team. We strive to provide excellent customer service every step of the way, and we're glad to hear that it didn't go unnoticed. We appreciate your feedback!
There was a misunderstanding last time I took my car in
There was a misunderstanding last time I took my car in for service, and they handled it really well.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Molly, thank you for sharing your experience! We're glad to hear that we were able to resolve the misunderstanding to your satisfaction. We appreciate your feedback and look forward to serving you again in the future.
Svcs tech tried to charge me for a warranty item, which
Svcs tech tried to charge me for a warranty item, which is the only reason that I brought vehicle in. While I was there, another customer warned me that she had been charged for over $1000 of repairs that she didn’t authorize. Big red flags!
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
I had a great experience buying a vehicle from Palmer.
I had a great experience buying a vehicle from Palmer. Each individual we worked with was friendly and helpful.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience with us! We're thrilled to hear that our team at Palmer was able to provide you with friendly and helpful service throughout your vehicle purchase. We appreciate your feedback and hope to see you again in the future!
Luis the service advisor had great customer service.
Luis the service advisor had great customer service. I felt like my jeep was serviced with care.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Caleb! Thank you for sharing your experience with us. We're thrilled to hear that Luis provided you with top-notch customer service and took great care of your Jeep. We appreciate your feedback and hope to see you again soon!
Best dealership service experience.
Best dealership service experience. Thanks to all. Excellent service, great waiting room and delicious snacks:)
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that you had the best dealership service experience with us. Our team works hard to provide excellent service and a comfortable waiting room experience. We're glad you enjoyed the snacks as well. See you next time!