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Roswell INFINITI of North Atlanta

(2,822 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 9 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(2,822 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Roswell INFINITI of North Atlanta from DealerRater.

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Well satisfied.

I met Samuel at the Infiniti dealership while I was looking around for a new car. From the onset Samuel was very obliging and a pleasure to work with. He was knowledgeable, patient and took the extra steps to make sure that I was comfortable with my choice of car. I can recommend Samuel as your salesperson to anyone looking to buy a new Car at Roswell Infiniti.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for the review and the recommendation. We love hearing about people's experiences at our dealership and with our team members. Samuel is a valued member of our team and he does a great job. We hope to see you again for all of your vehicle needs.

Very Friendly and Extremely Helpful

Samuel was a great dealer to work with. He answered all of my questions, even the technical and oddball ones, and I could not be happier with the overall purchasing process, to say nothing of the car that I bought. If you're in the market for an Infinit, I highly recommend both this dealership and specifically Samuel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for the review and the recommendation. We love hearing about people's experiences at our dealership and with our team members. Samuel is a valued member of our team and he does a great job. We hope to see you again for all of your vehicle needs :)

Everyone likes doing business with good people!

Leo was such a cool dude. He was completely engaged in what WE wanted! He didnt take short cuts and try to put us out of our price range. No fast talk. No slick talk. Great customer interaction...even when we made difficult demands. Just good people. Just the way we like'em! Professional, but fun!! Thanks for super service Leo!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Hi Kenya, Thank you for your review! We're so glad you had a good experience with Leo! Please let us know if we can do anything for you going forward!

Nice and professional, attentive to the customer's needs

Had the car I was long for, easy to locate on the lot, test drive was a decent distance and allowed time to evaluate the car. Ultimately the deal was agreed a week later. No car being traded left me in a difficult spot to get to the dealership, they were happy to send one of their staff and cars to pick me up. Experience was a good one

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience

Stephanie is awesome. I had great buying experience overall. Would definitely purchase a car from here in near future.highly recommended. Top rated dealer on n Atlanta.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly and Professional!

I took my new (used) Q50 in on a Saturday morning for service. Parts had to be ordered. I was given a Q70 loaner (two steps UP from my car!). My car was also ready a whole day sooner than expected. Fast, friendly and professional. Also, if you have a service appointment and wait for your car, there is a waiting area with snacks, drinks and a television. MANY Infiniti employees walked by and they all greet you and make sure you are being helped.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Impressive

My guy was awesome! Will definitely service my vehicle with Roswell Infiniti.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Certified Pre-owned Vehicle

I knew what I wanted for my newer car and had done some homework. I think the salesman recognized early that was the case and he worked with me to produce the car and the deal. He is very good and not once did I feel he was being "pushy"; he was low key but got the deal done! I am very happy with my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Always a pleasure!!

Samuel is one of the best to do it! After a unfortuante experience of my 2016 Infiniti getting totaled out I immediately called Samuel and told him what happened and right away he was trying to find a solution. He of course was concern about my saftey but he made sure that I had a pleasant experience. So 2 cars down within 6 months and hopefully I won't see him again until my lease is up lol.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

What an AMAZING experience!

Samuel went above and beyond to ensure my first Inifiniti experience was awesome! The process was quick and painless! He is the best!!!! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.