Reviews
Did not fix all of the issues, and it was very obvious
Did not fix all of the issues, and it was very obvious that they weren’t fixed, so they must not have been paying attention.
Did not fix all of the issues, and it was very obvious
Did not fix all of the issues, and it was very obvious that they weren’t fixed, so they must not have been paying attention.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great experience from the test drive to the final paper
Great experience from the test drive to the final paper work. No pressure and good environment.
Great experience from the test drive to the final paper
Great experience from the test drive to the final paper work. No pressure and good environment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re pleased your journey from test drive to paperwork felt smooth and pressure-free in a welcoming setting. Congratulations on your new Ford and thank you for trusting our team.
I was very skeptical of dealerships.
I was very skeptical of dealerships. Any other dealerships I have gone to for service, I always left feeling that I was taken advantage of. Interstate Ford is fairly new. It's very clean and well organized. The people are very friendly and helpful so I figured there must be a caught. My service advisor (Allen Maillet) was very transparent and kept me in the loop on what needed to be done. The work was completed when Allen said it would be. I was pleasantly surprised at what the bill was. I was expecting it to be a lot higher. I also assume like most of the dealerships in the area that I would be charged an extra 4% for using a credit card. I was wrong, they didn't. I highly recommend Interstate Ford. They exceed my expectations in every way. When I'm ready to trade,Interstate Ford will be the first place I check out. .
I was very skeptical of dealerships.
I was very skeptical of dealerships. Any other dealerships I have gone to for service, I always left feeling that I was taken advantage of. Interstate Ford is fairly new. It's very clean and well organized. The people are very friendly and helpful so I figured there must be a caught. My service advisor (Allen Maillet) was very transparent and kept me in the loop on what needed to be done. The work was completed when Allen said it would be. I was pleasantly surprised at what the bill was. I was expecting it to be a lot higher. I also assume like most of the dealerships in the area that I would be charged an extra 4% for using a credit card. I was wrong, they didn't. I highly recommend Interstate Ford. They exceed my expectations in every way. When I'm ready to trade,Interstate Ford will be the first place I check out. .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting our service center with your Ford F-350 and for highlighting Allen’s transparent updates throughout the process. We’re glad our clean, well-organized facility and accurate billing surpassed your expectations. When you’re ready to consider another vehicle, we’d be happy to assist.
This was the best car buying experience I've ever had!
This was the best car buying experience I've ever had! Thank you so much!
This was the best car buying experience I've ever had!
This was the best car buying experience I've ever had! Thank you so much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com
i brought my truck in for a regular service and oil
i brought my truck in for a regular service and oil change now my truck smells like an old xxx oil burner got home and it dripped oil all over the garage floor not very happy after paying $ 300 for an oil change
i brought my truck in for a regular service and oil
i brought my truck in for a regular service and oil change now my truck smells like an old xxx oil burner got home and it dripped oil all over the garage floor not very happy after paying $ 300 for an oil change
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com
Took vehicle in for a couple of recalls and a electrical
Took vehicle in for a couple of recalls and a electrical problem.Art was my go to service writer.He listened to my concerns and handled everything. COULDN'T ASK FOR BETTER SERVICE! Thanks Art.
Took vehicle in for a couple of recalls and a electrical
Took vehicle in for a couple of recalls and a electrical problem.Art was my go to service writer.He listened to my concerns and handled everything. COULDN'T ASK FOR BETTER SERVICE! Thanks Art.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Interstate Ford, we look forward to having you as a valued customer for many years to come! Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com
I was very pleased with my service with Tim.
I was very pleased with my service with Tim. He established a confidence that I needed for trading in my vehicle for another vehicle.
I was very pleased with my service with Tim.
I was very pleased with my service with Tim. He established a confidence that I needed for trading in my vehicle for another vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com
This is a Service Review.
This is a Service Review. After getting home from the oil change, the vehicle was dripping oil on the garage floor, apparently cleaning up the skid plate is not part of the service. This is pretty sloppy work, in my opinion. It would also be nice to have the outside of the vehicle cleaned after service is performed. Improving these things would get a 5 star rating.
This is a Service Review.
This is a Service Review. After getting home from the oil change, the vehicle was dripping oil on the garage floor, apparently cleaning up the skid plate is not part of the service. This is pretty sloppy work, in my opinion. It would also be nice to have the outside of the vehicle cleaned after service is performed. Improving these things would get a 5 star rating.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com
Waiting room was great and comfortable , fix was fast and
Waiting room was great and comfortable , fix was fast and painless. Experience was great, would recommend.
Waiting room was great and comfortable , fix was fast and
Waiting room was great and comfortable , fix was fast and painless. Experience was great, would recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com
I got a great truck at a great price.
I got a great truck at a great price. Kelly was exceptional to work with and the buying experience was so easy and fast. Thanks again!
I got a great truck at a great price.
I got a great truck at a great price. Kelly was exceptional to work with and the buying experience was so easy and fast. Thanks again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to Interstate Ford. It's great to hear that we were able to assist you and that you had such a positive experience. Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com