Reviews
Write a reviewBought a lemon
Bought a lemon 8k in problems this past year. Not worth what we paid. Even having issues w/smog 3rd one in three years! Found a bolt our mechanic said was there to ‘mask problems’ and illegal. We think the mileage was tampered with as well. Not worth the 20k we purchased for.
Bought a lemon
Bought a lemon 8k in problems this past year. Not worth what we paid. Even having issues w/smog 3rd one in three years! Found a bolt our mechanic said was there to ‘mask problems’ and illegal. We think the mileage was tampered with as well. Not worth the 20k we purchased for.
- Customer service 3.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great used car dealership
From the selection down to the service received, this family owned car dealer shows why it has been in business for over 20 years. These people really care and want you to be happy. If you’re in the market for a used vehicle that’s great quality for a great price, look no further.
Great used car dealership
From the selection down to the service received, this family owned car dealer shows why it has been in business for over 20 years. These people really care and want you to be happy. If you’re in the market for a used vehicle that’s great quality for a great price, look no further.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
sensors flashed all over the first month!
lots of back & forth, w/ 1K mileage on warranty. Found what was a piece to basically help turn off sensors so it looked to be in working order. ( OUR local mechanic said we bought a lemon) everything went 'flashing' within the first mo.- sad really as buying for our 16 year old, we would have referred others purchasing cars for their kids, but not a great experience to say the least.
sensors flashed all over the first month!
lots of back & forth, w/ 1K mileage on warranty. Found what was a piece to basically help turn off sensors so it looked to be in working order. ( OUR local mechanic said we bought a lemon) everything went 'flashing' within the first mo.- sad really as buying for our 16 year old, we would have referred others purchasing cars for their kids, but not a great experience to say the least.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly recommend
Jay helped me out big time! Very helpful and answers any question you throw at him. Overall great experience and would recommend to anybody near sac!
Highly recommend
Jay helped me out big time! Very helpful and answers any question you throw at him. Overall great experience and would recommend to anybody near sac!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Helpful
The owner is a reasonable guy I was concerned I wouldn't find a car in my budget range but he helped me find something that met all of my needs
Helpful
The owner is a reasonable guy I was concerned I wouldn't find a car in my budget range but he helped me find something that met all of my needs
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Selling lemons
Asked to take a used car for an inspection with a mechanic, they said they don't allow that. A huge red flag! I pressed for the reason why, and they simply said it's a rule that they have and they won't allow it. They said if a mechanic came to the dealership and checked it at the lot that could be fine, but 95% of mechanics don't do mobile inspections and they're not as reliable. Public Wholesale Auto is the first dealership in California that doesn't let you check the car with a mechanic. ALWAYS GET A USED CAR CHECKED BY A TRUSTED MECHANIC BEFORE BUYING IT.
Selling lemons
Asked to take a used car for an inspection with a mechanic, they said they don't allow that. A huge red flag! I pressed for the reason why, and they simply said it's a rule that they have and they won't allow it. They said if a mechanic came to the dealership and checked it at the lot that could be fine, but 95% of mechanics don't do mobile inspections and they're not as reliable. Public Wholesale Auto is the first dealership in California that doesn't let you check the car with a mechanic. ALWAYS GET A USED CAR CHECKED BY A TRUSTED MECHANIC BEFORE BUYING IT.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great deal on used vehicles
The owner Jay was very helpful in giving us a great deal for my son. Honest about the cars and prices. Definitely recommend to others!
Great deal on used vehicles
The owner Jay was very helpful in giving us a great deal for my son. Honest about the cars and prices. Definitely recommend to others!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Willing to negotiate with customers
Bought a car from Jay awhile ago. Was extremely helpful with pricing. Jay will help you find what you need and even negotaite with whatever your situation is. Recommend this place to anyone looking for a well priced car.
Willing to negotiate with customers
Bought a car from Jay awhile ago. Was extremely helpful with pricing. Jay will help you find what you need and even negotaite with whatever your situation is. Recommend this place to anyone looking for a well priced car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Not willing to negotiate at all...
This review is soley about customer service. I called and asked about a car and asked him if he was willing to negotiate a little on price. I wanted to pay cash with no financing. He told me no and that lots of people were calling for the car, and that his taxes and fees would amount to be almost $1000 more on top of the price. I thought that was crazy. Then he told me I could put my full amount of cash down and we could finance the rest...how is that making a deal???? And what would be the point of that if I'm trying to give a large sum of money but still have to finance for the rest? I felt like if that were the case, I might as well go to a new car dealership. Anyways, I didn't end up going to the lot because there's no point if he's not even trying to make any kind of deal.
Not willing to negotiate at all...
This review is soley about customer service. I called and asked about a car and asked him if he was willing to negotiate a little on price. I wanted to pay cash with no financing. He told me no and that lots of people were calling for the car, and that his taxes and fees would amount to be almost $1000 more on top of the price. I thought that was crazy. Then he told me I could put my full amount of cash down and we could finance the rest...how is that making a deal???? And what would be the point of that if I'm trying to give a large sum of money but still have to finance for the rest? I felt like if that were the case, I might as well go to a new car dealership. Anyways, I didn't end up going to the lot because there's no point if he's not even trying to make any kind of deal.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Sorry, I wish I could make that adjustment for you, but we were to far apart. Good luck
SHOP HERE! Wonderfull and honest
I was on a tight budget and havig money issues the owner "Jay" knew this and helped me find a vehicle that was good for me. I know my way around vehicles better then most and loved how good shape the vehicle was for the price he gave me and worked with me on. after my purchase the next day my vehicle blew a hose that i knew about and even i thought it was fine. Being the hinest true man that he is he offered to tow my vehicle to his shop and fixed it free of charge. And every since i have not had a single issue with my vehicle and i love it. I reccomend this place to EVERYONE! Everything said and done hes, honest and upfront with you, and hes very helpfull caring and treats his customers like family.
SHOP HERE! Wonderfull and honest
I was on a tight budget and havig money issues the owner "Jay" knew this and helped me find a vehicle that was good for me. I know my way around vehicles better then most and loved how good shape the vehicle was for the price he gave me and worked with me on. after my purchase the next day my vehicle blew a hose that i knew about and even i thought it was fine. Being the hinest true man that he is he offered to tow my vehicle to his shop and fixed it free of charge. And every since i have not had a single issue with my vehicle and i love it. I reccomend this place to EVERYONE! Everything said and done hes, honest and upfront with you, and hes very helpfull caring and treats his customers like family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase