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Rick Case Hyundai of Duluth

(1,336 reviews)
Visit Rick Case Hyundai of Duluth
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (866) 413-0519 (866) 413-0519
Used (866) 776-1250 (866) 776-1250
Service (888) 609-5766 (888) 609-5766

Reviews

(1,336 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Case Hyundai of Duluth from DealerRater.

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I was completely blow away with the way Curtis took care...

I was completely blow away with the way Curtis took care of me and my family during our car purchase. He was energetic and entertaining and always wore a smile. This was my first car purchase and he really made this experience quick and painless. Even now when I have questions I give him a call and even on his day off he helps out as much as he can. I would recommend Rick Case and specifically Curtis to anyone I know!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Curtis Wilson honestly went above beyond to help me find...

Curtis Wilson honestly went above beyond to help me find the right car for me. He took his time, made sure I understood exactly what I was getting, and made sure I was happy with it. He even drove me back and forth around town to find an atm so I could take care of everything that day. I was extremely nervous because i'd never been to a dealership and he really made the experience easy. I will definitely be sending all my friends there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buying a new car can be a lengthy stressful experience...

Buying a new car can be a lengthy stressful experience but Curtis Wilson worked diligently to make my Hyundai Sonata experience a pleasant one.I got the exact car I wanted at a reasonable price. He was able to arrange a courtesy car while the dealer located the car I wanted. Being from out of town the delivery time was important and Curtis made sure my car was ready when I arrived. I would recommend visiting Rick Case Hyundai and Curtis Wilson in Duluth GA if you want quality service. A piece of advise for out of town purchases: Be sure to check with your county Tax office so there is no confusion over the current tax rates:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professional and Easy to deal with Sales & Service

I purchased CPO Sonata and the experience was very good. I worked the deal over the phone and when I came onsite the process to buy was very smooth. Friendly and car works great with best prices in Metro Area. Everyone from Sales to Service are eager to provide customer satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for your business and kind words.

I purchased CPO Sonata and the experience was very good. ...

I purchased CPO Sonata and the experience was very good. I worked the deal over the phone and when I came onsite the process to buy was very smooth. Friendly and car works great with best prices in Metro Area. Everyone from Sales to Service are eager to provide customer satisfaction. Great Job = Henry Olowu Sarah M. was so friendly and even fit me in when the department was closing in a few mintues. Superior Service = Sarah Morgenstern

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

professional

Everyone was very friendly. Our Sales Associate, Ron McDowell was very friendly, informative and professional. Will definitely pass my experience on to other people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your business and your kind words. Please feel free to let us know what we can do to help you in the future.

Easy Buying Process

Everything went great. The first car I looked at was the color I wanted, had the features I wanted. I drove it, and bought it, and was in and out quicker than I ever have been when buying cars in the past. Overall, nice experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We hope that we exceeded your purchase expectations and please let us know what we may do for you in the future.

Cutris was very friendly, and patient. He spent hours...

Cutris was very friendly, and patient. He spent hours with me, test driving various cars all around town. Not only did he make the trip amusing, but also relayed his own experience with the cars. His only shortcoming was his knowledge about the purchasing process. I was paying with cash, which seemed to throw him. But in the end, everything was resolved and with little to no headache.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I would like to praise Curtis Wilson for the execellent...

I would like to praise Curtis Wilson for the execellent experience we had while purchasing our Santa fe. When we visited the dealership we were just shopping around to see what we liked, and had no intention of purchasing a car that day, it was, after all the first dealership that we had visited! Curtis was friendly and curtious while helping us make the important decisions as to what we were looking for in our new auto purchase, and he made us feel at ease about spending our money with him. Curtis was very patient with us finding a car that my father in law could easily get in and out of and had all of the bells and whistles important to each of us, he was even able to help us get new matching floor mats! We will absolutely be returning for our next auto purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

AWESOME

If you are looking to buy a car, this is the place to go. The staff is amazing. They truly care about what you want rather than pushing you into making a purchase, which is what i felt at other hyundai dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We try to make every purchase as easy as it can be. Thank you for your kind comments.