Reviews
I traded in a Hyundai Elantra 2007 with more than 130K...
I traded in a Hyundai Elantra 2007 with more than 130K miles on it to the dealership. I wasn't expecting to get the kind of deal that I did, so to say that I was pleasantly surprised is an understatement. I worked with Fred Scott; stand up guy and easy to talk to. He understood where we were coming from and what we needed. I'd highly recommend anyone that's doing a trade in and looking for a good deal to check this place out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
In over twenty-five years of buying new cars, Ronald...
In over twenty-five years of buying new cars, Ronald Adamson has provided the most professional and intelligent approach to working with clients that we have ever experienced. The art of listening is often lost in this industry. The tendency to confuse or oversell is common. Ronald was patient. He heard our concerns, addressed them exactly as we had asked and then provided options that were both insightful and appropriate. He stayed focused on our business and stayed respectful of our time constraints during the negotiation. We will recommend that others in the search for quality cars seek out Ronald's assistance as we are confident that they will have a similar experience...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What a great experience at an auto dealership. Took care...
What a great experience at an auto dealership. Took care of most everything online before I arrived. Everything was ready and the purchase was a pleasnt experience. Reginald Scales was very efficient and knowledgable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reiginald Scales,(and the whole dealership) was pleasant,...
Reiginald Scales,(and the whole dealership) was pleasant, thoughtful and professional. I appreciated the time they spent helping me with the purchase. Also, love the car!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
He is very kind and really helpful to customer. Even I...
He is very kind and really helpful to customer. Even I took a lot of his time, he never looked tired of it. If my friend want to buy a car, I highly recommend him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very friendly very supportive very knowledgeable very...
Very friendly very supportive very knowledgeable very patient dealer. Had multiplc car options. Closing manager was knowledgeable. Cold water in the waiting room. Compeitive price. The only thing annoying is this review.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
your finance manager Deshannon is a rip off.! I signed a...
your finance manager Deshannon is a rip off.! I signed a paper that read the car could be returned within 30 days as long as I didn't go over 1000 miles. Well I returned the car because they could secure financing within my budget but kep calling me back to sign paperwork. I returned the car because I could not afford the payments after the third time of them redoing my paperwork. They kept my deposit and said I went over the mileage? But I didn't because I don't even drive 1000 miles in a months time. He is a cheat and is very rude!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Grey Fenn was very friendly and went out of his way to...
Grey Fenn was very friendly and went out of his way to find me the car I was looking for. He made every effort to secure, prepare and facilitate delivery of the car in a timely matter, I would highly recommend him and I will request his services again on my next car purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchasing a vehicle at Rick Case Hyundai was a pleasant...
Purchasing a vehicle at Rick Case Hyundai was a pleasant experience. Reginald Scales, my sales person along with Derrwin (his manager) were very professional, exepited the buying process, and were very friendly. Often times buying a new car can be a long drawn out process, but not at Rick Case; they were there to serve me and wanted to make sure that I was a satisified customer. Thank you Rick Case and its employees for the great pleasure of doing business with you and I would recommend anyone to go see the team at Rick Case for their new vehicle! Tamara
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We have used Rick Case Hyundai previous to our new...
We have used Rick Case Hyundai previous to our new purchase of a 2012 Sonota. Mike Green was our original sales person and we love the way he has kept in contact with us over the years. Great customer service both in sales and service. I would highly recommend this dealership as well as Mike Green.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
