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AutoNation Toyota Thornton Road

(2,260 reviews)
Visit AutoNation Toyota Thornton Road
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–6:00pm
New (877) 803-9561 (877) 803-9561
Used (888) 449-6904 (888) 449-6904
Service (888) 761-2174 (888) 761-2174

Reviews

(2,260 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Thornton Road from DealerRater.

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An Experience

I went in looking to purchase a used vehicle. My service rep Peter, gave me all my options, an helped me decide what was best. The vehicle I left with was far from what I expected. I am very satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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AutoNation Thorton Road Toyota/ Scion

Lou was absolutely wonderful! I went to him because my parents recommended him! He did not try to scam me, he treated me as if I was his own daughter. He was very patient in helping me decide what type of Toyota I wanted and helped me sort through the differences. He even pointed me to a lesser expensive car because he felt like it better suited me and he also was straight forward with that the differences were not enough to merit getting a whole different car for it. Over all great experience with them! this was my second car with Toyota and I've NEVER had any issues!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very helpful salesperson

I was looking for a Prius. The salesman was extremely helpful; I was trying to decide between a sedan and a wagon and he was very, very patient. Dealer upgrades were part of the sale, and he stayed on top of things until the upgrades were completed and I had my new car. I love it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

My buying process was challenging, but Kevin Echols went above and beyond the call of duty to help make the transition as smooth as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Scion sale survey

On a quest for the 2015 Scion xB William Boyce offered us a test drive. It seemed as though he wasn't thoroughly educated on the knowledge of this vehicle. Although Mr. Boyce seemed determined to make the sale through negotiation & incentives. We were anticipating a more fuel efficient vehicle but decided to settle with an affordable Scion. So far, so good, no complaints & the Scion looks & runs great! We are looking forward to being a special part of the Autonation family.?

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great

Great buying experience!!! Had no issues at all things went great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding buying experience!!! #goseelou

I must admit, I'm a jaded car buyer based on past purchases. I never thought I would have a car buying experience that I could honestly say was very fair and pleasant. The folks at Autonation Toyota thornton rd were GREAT! I highly recommend you try it and you'll be singing their praises as well. Make sure you ask for Lou Bernier. He made my time there pass by as if the clock sped up. Very friendly and knowledgable. I'm sure he'll ask you to place a review for him as well, with his #goseelou marketing hashtag. Just know folks that I do this with pleasure. They truly deserve the praise even though I wouldn't have thought to write a review. Thanks Lou, Tim and Brad!!! #goseelou

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service, Go See Lou Bernier

I received excellent customer service from Lou Bernier at this facility. I went in to just have a look without the intention of buying this day. The salesman Lou came to me to show me around the lot and offered the best numbers. He didn't pressure me unlike some of the salesmen at other dealerships. I continued to look around at other places, only to find that the best numbers I received was from Lou at the Toyota dealership. When I was ready to buy, I returned to Toyota and asked for Lou. I bought a brand new Toyota Camry with great, affordable monthly payments with little to put down. Since then, anyone (I knew) who was interested in purchasing a car, I've highly recommended this dealership and Lou Bernier. They all share the same experience as I and it's the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

I love there great service and customer care. Even after we left the dealership to go to church they never forgot about us. They kept in constant contact it was awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome

I was shopping for a used car and somehow I ended up buying a brand new car. The salesperson is very good at his job. Everything was awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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