Reviews
An Experience
I went in looking to purchase a used vehicle. My service rep Peter, gave me all my options, an helped me decide what was best. The vehicle I left with was far from what I expected. I am very satisfied customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
AutoNation Thorton Road Toyota/ Scion
Lou was absolutely wonderful! I went to him because my parents recommended him! He did not try to scam me, he treated me as if I was his own daughter. He was very patient in helping me decide what type of Toyota I wanted and helped me sort through the differences. He even pointed me to a lesser expensive car because he felt like it better suited me and he also was straight forward with that the differences were not enough to merit getting a whole different car for it. Over all great experience with them! this was my second car with Toyota and I've NEVER had any issues!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very helpful salesperson
I was looking for a Prius. The salesman was extremely helpful; I was trying to decide between a sedan and a wagon and he was very, very patient. Dealer upgrades were part of the sale, and he stayed on top of things until the upgrades were completed and I had my new car. I love it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
My buying process was challenging, but Kevin Echols went above and beyond the call of duty to help make the transition as smooth as possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Scion sale survey
On a quest for the 2015 Scion xB William Boyce offered us a test drive. It seemed as though he wasn't thoroughly educated on the knowledge of this vehicle. Although Mr. Boyce seemed determined to make the sale through negotiation & incentives. We were anticipating a more fuel efficient vehicle but decided to settle with an affordable Scion. So far, so good, no complaints & the Scion looks & runs great! We are looking forward to being a special part of the Autonation family.?
- Customer service 3.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great
Great buying experience!!! Had no issues at all things went great
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding buying experience!!! #goseelou
I must admit, I'm a jaded car buyer based on past purchases. I never thought I would have a car buying experience that I could honestly say was very fair and pleasant. The folks at Autonation Toyota thornton rd were GREAT! I highly recommend you try it and you'll be singing their praises as well. Make sure you ask for Lou Bernier. He made my time there pass by as if the clock sped up. Very friendly and knowledgable. I'm sure he'll ask you to place a review for him as well, with his #goseelou marketing hashtag. Just know folks that I do this with pleasure. They truly deserve the praise even though I wouldn't have thought to write a review. Thanks Lou, Tim and Brad!!! #goseelou
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Service, Go See Lou Bernier
I received excellent customer service from Lou Bernier at this facility. I went in to just have a look without the intention of buying this day. The salesman Lou came to me to show me around the lot and offered the best numbers. He didn't pressure me unlike some of the salesmen at other dealerships. I continued to look around at other places, only to find that the best numbers I received was from Lou at the Toyota dealership. When I was ready to buy, I returned to Toyota and asked for Lou. I bought a brand new Toyota Camry with great, affordable monthly payments with little to put down. Since then, anyone (I knew) who was interested in purchasing a car, I've highly recommended this dealership and Lou Bernier. They all share the same experience as I and it's the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
I love there great service and customer care. Even after we left the dealership to go to church they never forgot about us. They kept in constant contact it was awesome.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome
I was shopping for a used car and somehow I ended up buying a brand new car. The salesperson is very good at his job. Everything was awesome!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
