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Don Franklin Chevy Buick and GMC

(162 reviews)

Reviews

(162 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Don Franklin Chevy Buick and GMC from DealerRater.

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Everyone was very nice, friendly, and helpful during my

Everyone was very nice, friendly, and helpful during my visit! I purchased a really nice vehicle!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

very friendly, prompt and a job well done.

very friendly, prompt and a job well done. I had a much shorter waiting time than I expected. I was very pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone at Don Franklin makes you feel as though they

Everyone at Don Franklin makes you feel as though they truly care for your concerns and treats you like family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Joey Robinson was my salesman he is excellent very

Joey Robinson was my salesman he is excellent very helpful with purchasing my pickup and delivery to New Jersey

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at Don Franklin Chevrolet, Buick, And GMC, INC.! We sincerely value your business and look forward to your next visit!

Hard working team and great customer service!

Hard working team and great customer service! All members went above and beyond to make sure a deal was worked out to benefit all parties. Joey is an extraordinary salesman. I WILL be back for my next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

no pressure, great staff, above and beyond service would

no pressure, great staff, above and beyond service would refer to anyone needing a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service was quick convenient and excellent, just wish

Service was quick convenient and excellent, just wish they had bottle water like their other branch dealers do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Offered me 12500 for a car that books from 17 to 23500

Offered me 12500 for a car that books from 17 to 23500 from a carfax accident car has 47000 miles clean title and 10000 in mods can eat off engine bay car is immaculate worse experience ever .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Joey Robinson went above and beyond on our purchase, very

Joey Robinson went above and beyond on our purchase, very knowledgeable and was great working with him. We will be back in the future to purchase another vehicle from Joey!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No pressure when choosing a vehicle.

No pressure when choosing a vehicle. Dealer was patient and answered questions as asked. Enjoyed our buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.