Reviews
Very friendly to deal with well work with them again for sure some day soon
Very friendly to deal with well work with them again for sure some day soon
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback, Richard! We're glad to hear that you found our team at Walker Chevrolet friendly and that you would consider working with us again. We look forward to assisting you in the future! The Walker Chevrolet Team
Walker Chevrolet did an excellent job at maintaining my vehicle and making me aware of unused GM points that I was able to apply to my visit. Thanks for being incredible, always!
Walker Chevrolet did an excellent job at maintaining my vehicle and making me aware of unused GM points that I was able to apply to my visit. Thanks for being incredible, always!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We’re happy to hear you had an excellent experience with Walker Chevrolet and that our team was able to help you utilize your GM points. We appreciate your kind words and look forward to serving you again! Sincerely, The Walker Chevrolet Team
I ordered this car from Walker, and took delivery on 06/06/2014. From day one there was a problem with alignment that was never adequately addressed throughout the years by any service center. UNTIL NOW!! It now doesn’t pull one way or the other, the steering wheel is straight and I’m happy. Also a huge thank you to the lovely lady who told me about the veteran’s discount. You saved me a substantial amount of money.
I ordered this car from Walker, and took delivery on 06/06/2014. From day one there was a problem with alignment that was never adequately addressed throughout the years by any service center. UNTIL NOW!! It now doesn’t pull one way or the other, the steering wheel is straight and I’m happy. Also a huge thank you to the lovely lady who told me about the veteran’s discount. You saved me a substantial amount of money.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re glad to hear that your alignment issue has finally been resolved and that you're happy with your vehicle from Walker Chevrolet. It's also wonderful to know that our team was able to assist you with the veteran's discount. We appreciate your support and look forward to serving you again in the future! Sincerely, The Walker Chevrolet Team
We had a great experience. Tommy was awesome. Would highly recommend. Thank you to everyone at walker
We had a great experience. Tommy was awesome. Would highly recommend. Thank you to everyone at walker
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to tell us about your visit! We’re glad to hear that you had a great experience with Tommy and that he provided you with awesome service. We truly appreciate your recommendation and look forward to serving you again at Walker Chevrolet! Sincerely, The Walker Chevrolet Team
Customer satisfaction seems to be their main focus. The dealership is clean & the staff is nice.
Customer satisfaction seems to be their main focus. The dealership is clean & the staff is nice.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, August! We are happy to hear that you found customer satisfaction to be our main focus and that you had a positive experience at Walker Chevrolet. Our team takes pride in maintaining a clean environment and having a friendly team. We hope to welcome you back soon! The Walker Chevrolet Team
The professionalism and teamwork demonstrated by Gage and Rich were exemplary throughout the entire process. My only significant concern involved the Finance Department. An APR of 7.69% was presented despite my 841-credit score. When I requested an explanation for the rate, the response provided was simply, “That’s what it is.” At approximately 95% of the purchasing decision, this nearly caused me to terminate the transaction and leave. Limiting financing options solely to GM Financial is not in the best interest of highly qualified buyers. Customers with exceptional credit profiles should be provided with a clear explanation of available financing options and offered competitive alternatives when possible.
The professionalism and teamwork demonstrated by Gage and Rich were exemplary throughout the entire process. My only significant concern involved the Finance Department. An APR of 7.69% was presented despite my 841-credit score. When I requested an explanation for the rate, the response provided was simply, “That’s what it is.” At approximately 95% of the purchasing decision, this nearly caused me to terminate the transaction and leave. Limiting financing options solely to GM Financial is not in the best interest of highly qualified buyers. Customers with exceptional credit profiles should be provided with a clear explanation of available financing options and offered competitive alternatives when possible.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback. We’re glad to hear that Gage and Rich demonstrated exemplary professionalism and teamwork throughout your experience at Walker Chevrolet. We appreciate your concerns regarding the Finance Department and the APR presented. Your insights regarding financing options for qualified buyers are valuable, and our team will certainly take them into consideration. We strive to provide clear communication and competitive alternatives to all our customers. If you’d like to discuss this further, please feel free to reach out to us directly. Thank you for choosing Walker Chevrolet, and we hope to see you again. The Walker Chevrolet Team
Jacob was excellent at communicating and attentive to my needs. The actual service took longer than it should have, 6 hours,
Jacob was excellent at communicating and attentive to my needs. The actual service took longer than it should have, 6 hours,
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We appreciate your kind words about Jacob's communication and attentiveness to your needs. We also understand that the service duration was longer than expected, and we value your patience. Your experience is important to us, and we strive to improve. We hope to see you again at Walker Chevrolet for a smoother experience next time! The Walker Chevrolet Team
Had an oil change and drove a mile away and needed it towed back to the dealership. Huge mistake on their end that could have ruined our engine.
Had an oil change and drove a mile away and needed it towed back to the dealership. Huge mistake on their end that could have ruined our engine.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Ida. We appreciate your feedback and understand your concern regarding the oil change. We encourage you to reach out to us at Walker Chevrolet directly to discuss this matter further. Your satisfaction is important to us. Thank you for bringing this to our attention. Sincerely, The Walker Chevrolet Team
Ida, we appreciate you taking the time to leave us this feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to Chris Derrigo at 615-591-6000 so we can work towards a resolution.
From the first interaction with your dealership, I knew I wanted to make my purchase here. As a former salesman myself I truly appreciated the professionalism I received from everyone I came in contact with.
From the first interaction with your dealership, I knew I wanted to make my purchase here. As a former salesman myself I truly appreciated the professionalism I received from everyone I came in contact with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Perry! We’re thrilled to hear that your experience at Walker Chevrolet met your expectations and that you appreciated our professionalism. It’s always great to connect with someone who values quality service. We hope to see you again for your next vehicle purchase! The Walker Chevrolet Team
The team worked well to take care of my service needs for my vehicles,Malibu and corvette
The team worked well to take care of my service needs for my vehicles,Malibu and corvette
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review, Carl! We’re thrilled to hear that we were able to take care of your service needs for both your Chevrolet Malibu and Corvette. Our team appreciates your support and looks forward to assisting you again in the future! Sincerely, The Walker Chevrolet Team
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.