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Walker Chevrolet

(317 reviews)
Visit Walker Chevrolet
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
New (615) 283-4246 (615) 283-4246
Used (615) 283-4260 (615) 283-4260
Service (615) 283-4248 (615) 283-4248

Inventory

See all 250 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2004.
Welcome to Walker Chevrolet! We have proudly served the Middle Tennessee Chevrolet community since 1926. We are a local family owned business going back three generations. As a committed and historically respected dealership we serve our customers with the highest possible integrity and honesty. At Walker our goal is to meet your needs by offering the most modern and convenient access to our online services. Read on to learn more about the Walker Chevrolet dealership and what we offer online - or stop by our Chevrolet Franklin showroom to see for yourself!
"We Do DEALS The Other Guys Just Won't!"

Service center

Phone number (615) 283-4248

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Reviews

(317 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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This was the most wonderful experience I have ever had

This was the most wonderful experience I have ever had when purchasing a vehicle. We came down a few weeks earlier and checked out what was on the lot and talked with a salesman, Derek Agnew who was most helpful - let us look without being pushy. Loved that. I kept an eye on the website and when I saw that a 2025 White Traverse was on the lot, I immediately told my husband and we were determined to go back down. We live 2.5 hours away so I contacted a salesperson to see if it was on the lot. I heard back from a lady named Stacy stating it was and she asked if we would like to schedule an appointment. We did for 3/31 at 4:30pm. We got caught up in traffic in Nashville because of a wreck and we didn't arrive until a little past 5pm. Stacy was with another customer at that point but she referred us to Morgan Carr - a true answer to prayer!!! She was amazing and so patient with us. We took it for a test drive and I knew this was the car that I had been praying for. She sent the car back to be serviced and cleaned. She took great care of us - we got all the paperwork taken care of and in no time we were driving it back home!! The dealership closes at 8pm on Mondays - we were leaving around 8:15pm. Like I stated earlier - Morgan helped us have a stress-free purchase!! I have already started recommending Walker Chevrolet to all my friends when they see my new car!! One man has already been on your website to check it out and stated he saw some really great prices. Thank you again, Walker Chevrolet and especially Morgan Carr and Stacy.

This was the most wonderful experience I have ever had

This was the most wonderful experience I have ever had when purchasing a vehicle. We came down a few weeks earlier and checked out what was on the lot and talked with a salesman, Derek Agnew who was most helpful - let us look without being pushy. Loved that. I kept an eye on the website and when I saw that a 2025 White Traverse was on the lot, I immediately told my husband and we were determined to go back down. We live 2.5 hours away so I contacted a salesperson to see if it was on the lot. I heard back from a lady named Stacy stating it was and she asked if we would like to schedule an appointment. We did for 3/31 at 4:30pm. We got caught up in traffic in Nashville because of a wreck and we didn't arrive until a little past 5pm. Stacy was with another customer at that point but she referred us to Morgan Carr - a true answer to prayer!!! She was amazing and so patient with us. We took it for a test drive and I knew this was the car that I had been praying for. She sent the car back to be serviced and cleaned. She took great care of us - we got all the paperwork taken care of and in no time we were driving it back home!! The dealership closes at 8pm on Mondays - we were leaving around 8:15pm. Like I stated earlier - Morgan helped us have a stress-free purchase!! I have already started recommending Walker Chevrolet to all my friends when they see my new car!! One man has already been on your website to check it out and stated he saw some really great prices. Thank you again, Walker Chevrolet and especially Morgan Carr and Stacy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review, Bobby! We're thrilled to hear about your experience at Walker Chevrolet and how Derek, Stacy, and Morgan made your purchase of the 2025 White Traverse so special. It's great that you felt supported throughout the process, even with the traffic delay! We appreciate your kind words and recommendations to your friends. We look forward to seeing you again in the future! Enjoy your new vehicle! Sincerely, The Walker Chevrolet Team

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Buy and service your cars elsewhere Bought my Tahoe

Buy and service your cars elsewhere Bought my Tahoe during Covid elsewhere because they didn’t have any. No warranty claims needed other than fixing the moonroof shade. Driving to work the other morning and my Tahoe breaks down. Dropped a lifter. Which is a KNOWN issue for SEVERAL YEARS. General Motors has also released two service bulletins in the LAST YEAR. I’m 6000 miles past powertrain warranty. I call General Motors. Plead my case. They inform me I am eligible for cost assistance because I have never made a claim on the engine while it was under warranty. I asked them if being the second owner was ok and they said that doesn’t matter. I was upfront about not being the first owner. I bought the car with right at 9000 miles on it because at the time they were very few and far between, especially in the trim level my wife and I wanted. Walker Chevrolet management calls me and informs me they are not willing to help because, again, I’m the second owner. Contradicting what the MANUFACTURER REP stated to me. I have sent family members and friends to buy trucks from them. I can promise you I will go out of my way to cost them business. Am also considering legal action against them. First owner or not they can see if there ever was a warranty claim prior to my ownership. And there hasn’t been. As a consumer that was screwed by these people, please consider all other options before taking your vehicle to these people. They have lost a customer for life in me.

Buy and service your cars elsewhere Bought my Tahoe

Buy and service your cars elsewhere Bought my Tahoe during Covid elsewhere because they didn’t have any. No warranty claims needed other than fixing the moonroof shade. Driving to work the other morning and my Tahoe breaks down. Dropped a lifter. Which is a KNOWN issue for SEVERAL YEARS. General Motors has also released two service bulletins in the LAST YEAR. I’m 6000 miles past powertrain warranty. I call General Motors. Plead my case. They inform me I am eligible for cost assistance because I have never made a claim on the engine while it was under warranty. I asked them if being the second owner was ok and they said that doesn’t matter. I was upfront about not being the first owner. I bought the car with right at 9000 miles on it because at the time they were very few and far between, especially in the trim level my wife and I wanted. Walker Chevrolet management calls me and informs me they are not willing to help because, again, I’m the second owner. Contradicting what the MANUFACTURER REP stated to me. I have sent family members and friends to buy trucks from them. I can promise you I will go out of my way to cost them business. Am also considering legal action against them. First owner or not they can see if there ever was a warranty claim prior to my ownership. And there hasn’t been. As a consumer that was screwed by these people, please consider all other options before taking your vehicle to these people. They have lost a customer for life in me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

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We bought two cars recently from Walker and the

We bought two cars recently from Walker and the experience was very pleasant. Ayad was the perfect sales person for us.

We bought two cars recently from Walker and the

We bought two cars recently from Walker and the experience was very pleasant. Ayad was the perfect sales person for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had a pleasant experience at Walker Chevrolet and that Ayad was able to assist you in finding the perfect cars. We appreciate your business and look forward to seeing you again soon! Sincerely, The Walker Chevrolet Team

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In and out in a reasonable time, was able to drop my car

In and out in a reasonable time, was able to drop my car off and get it serviced the same day no hassle, no problem!!!!

In and out in a reasonable time, was able to drop my car

In and out in a reasonable time, was able to drop my car off and get it serviced the same day no hassle, no problem!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your fantastic review, Joe! We're thrilled to hear that your experience at Walker Chevrolet was smooth and hassle-free. It’s great to know that we could service your car promptly. We look forward to seeing you again for your next visit! Sincerely, The Walker Chevrolet Team

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The dealership rep who checked me in when I arrived and

The dealership rep who checked me in when I arrived and then remained in communication along the way was courteous and helpful. Walker Chevrolet has been outstanding for the 20 years I have been doing business with them.

The dealership rep who checked me in when I arrived and

The dealership rep who checked me in when I arrived and then remained in communication along the way was courteous and helpful. Walker Chevrolet has been outstanding for the 20 years I have been doing business with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful review, Ray! We truly appreciate your loyalty to Walker Chevrolet over the past 20 years. It's great to hear that our team provided courteous and helpful service during your visit. We look forward to serving you for many more years to come! Sincerely, The Walker Chevrolet Team

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Great leasing experience with Walker Chevrolet.

Great leasing experience with Walker Chevrolet. Staffs are great and very helpful especially Mr. Shane Thompson. I would definitely recommend this dealership.

Great leasing experience with Walker Chevrolet.

Great leasing experience with Walker Chevrolet. Staffs are great and very helpful especially Mr. Shane Thompson. I would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your wonderful review, Mathi! We're delighted to hear about your great leasing experience with Walker Chevrolet and appreciate your kind words about our staff, especially Shane. Your recommendation means a lot to us. We look forward to assisting you again in the future! Sincerely, The Walker Chevrolet Team

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The process was easier than I thought it to be!

The process was easier than I thought it to be!! Honest offer beautiful ending speechless!😶

The process was easier than I thought it to be!

The process was easier than I thought it to be!! Honest offer beautiful ending speechless!😶

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your wonderful review, Letreana! We're thrilled to hear that your experience with Walker Chevrolet was easier than you expected and that you were pleased with the offer. Your satisfaction means a lot to us. We look forward to assisting you again in the future! Sincerely, The Walker Chevrolet Team

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Great service.

Great service. Did not have to wait long. Friendly and polite and helpful. Nice waiting area

Great service.

Great service. Did not have to wait long. Friendly and polite and helpful. Nice waiting area

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Walker Chevrolet. Our team is dedicated to providing friendly and efficient service, and we’re glad you enjoyed our waiting area. We look forward to seeing you again soon! Sincerely, The Walker Chevrolet Team

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The receptionist was not professional at all.

The receptionist was not professional at all. Tried to use my rewards points, she lied about the amount I had when I showed the app of the correct amount. Also, I had a few questions here and there. She was very short and curt. Besides that, no complaints. The mechanic who did my oil change did a great job. I was done in 2 hours.

The receptionist was not professional at all.

The receptionist was not professional at all. Tried to use my rewards points, she lied about the amount I had when I showed the app of the correct amount. Also, I had a few questions here and there. She was very short and curt. Besides that, no complaints. The mechanic who did my oil change did a great job. I was done in 2 hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your feedback. We understand your concerns regarding your experience with the receptionist at Walker Chevrolet, and we appreciate you bringing this to our attention. It's great to hear that the mechanic did a fantastic job on your oil change and that you were satisfied with the service time. If you have any further questions or would like to discuss your experience, please feel free to reach out to us directly. Sincerely, The Walker Chevrolet Team

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No Pressure Sale.

No Pressure Sale. Could not have been more accommodating with what was best for our needs.

No Pressure Sale.

No Pressure Sale. Could not have been more accommodating with what was best for our needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your wonderful review! We're thrilled to hear that you felt no pressure and found our team at Walker Chevrolet accommodating to your needs. We strive to create a positive experience for every customer and appreciate your kind words. We look forward to seeing you again soon! Sincerely, The Walker Chevrolet Team

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