Reviews
I was happy with the repair. They were finally able to locate the noise I was hearing, but I did have to check in multiple times to get an update on when my vehicle would be ready. The woman who was my service contact was knowledgable, but was on the curt side with her explanations.
I was happy with the repair. They were finally able to locate the noise I was hearing, but I did have to check in multiple times to get an update on when my vehicle would be ready. The woman who was my service contact was knowledgable, but was on the curt side with her explanations.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We’re glad to hear that the repair was successful and that our team was able to identify the noise in your vehicle. However, we understand your concerns regarding communication and the need for updates. We appreciate your insights and will use them to improve our service experience. Please feel free to reach out to us at Walker Chevrolet if you have any further questions or need assistance. Thank you again for choosing us! Sincerely, The Walker Chevrolet Team
Worst experience I have ever had! I have never seen the rate of disrespect and like of information from people in charge right down to the service techs! I had to take my car elsewhere to be fixed. The diagnostics differed that I was given by them which leaves me in doubt they ever did one. It makes me want to never own a Chevy again!
Worst experience I have ever had! I have never seen the rate of disrespect and like of information from people in charge right down to the service techs! I had to take my car elsewhere to be fixed. The diagnostics differed that I was given by them which leaves me in doubt they ever did one. It makes me want to never own a Chevy again!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, Diannie. We understand your frustration regarding your experience at Walker Chevrolet. It’s disappointing to hear that you felt disrespected and received conflicting information about your vehicle's diagnostics. Our team strives to provide accurate and helpful service to all our customers. We encourage you to reach out to us directly to address your concerns further and assist you. Your satisfaction is important to us, and we appreciate the opportunity to improve. Sincerely, The Walker Chevrolet Team
Be aware do not buy a car from here unless it is a chevrolet that is still under warranty.I purchased a vehicle and bought the best after market warranty they offer.and now I have a car with a motor about to blow up that im stuck with and no assistance from the dealership or manufacturer. So im paying for a car and a warranty that seems funny that it covers everything but the issue im having.be very aware what you buy. Your gonna get stuck paying for a vehicle you cant drive.
Be aware do not buy a car from here unless it is a chevrolet that is still under warranty.I purchased a vehicle and bought the best after market warranty they offer.and now I have a car with a motor about to blow up that im stuck with and no assistance from the dealership or manufacturer. So im paying for a car and a warranty that seems funny that it covers everything but the issue im having.be very aware what you buy. Your gonna get stuck paying for a vehicle you cant drive.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your feedback, Heath. We understand your concerns regarding your vehicle and the warranty coverage. At Walker Chevrolet, we strive to provide our customers with the best service and support. We encourage you to reach out to us directly so we can discuss your situation further and explore potential solutions. Your satisfaction is important to us. The Walker Chevrolet Team
Pleased with able to get me in, condition of dealership, personal was great. However I did not like the fact that someone texted me no longer than 10mins there with local recommendations for added service. But that always happens. But will go back and recommend dealership.
Pleased with able to get me in, condition of dealership, personal was great. However I did not like the fact that someone texted me no longer than 10mins there with local recommendations for added service. But that always happens. But will go back and recommend dealership.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Estover! We're delighted to hear that you were pleased with our dealership's condition and the service from our team at Walker Chevrolet. We appreciate your understanding regarding the follow-up and are glad to know you'll consider returning and recommending us. Looking forward to serving you again! The Walker Chevrolet Team
Have used Walker a number of times, and have been very happy with the quality and timeliness of their service.
Have used Walker a number of times, and have been very happy with the quality and timeliness of their service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Allan! We’re thrilled to hear that you have been happy with the quality and timeliness of our service at Walker Chevrolet. We appreciate your continued trust in us and look forward to serving you again in the future! Sincerely, The Walker Chevrolet Team
Very friendly to deal with well work with them again for sure some day soon
Very friendly to deal with well work with them again for sure some day soon
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback, Richard! We're glad to hear that you found our team at Walker Chevrolet friendly and that you would consider working with us again. We look forward to assisting you in the future! The Walker Chevrolet Team
Walker Chevrolet did an excellent job at maintaining my vehicle and making me aware of unused GM points that I was able to apply to my visit. Thanks for being incredible, always!
Walker Chevrolet did an excellent job at maintaining my vehicle and making me aware of unused GM points that I was able to apply to my visit. Thanks for being incredible, always!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We’re happy to hear you had an excellent experience with Walker Chevrolet and that our team was able to help you utilize your GM points. We appreciate your kind words and look forward to serving you again! Sincerely, The Walker Chevrolet Team
I ordered this car from Walker, and took delivery on 06/06/2014. From day one there was a problem with alignment that was never adequately addressed throughout the years by any service center. UNTIL NOW!! It now doesn’t pull one way or the other, the steering wheel is straight and I’m happy. Also a huge thank you to the lovely lady who told me about the veteran’s discount. You saved me a substantial amount of money.
I ordered this car from Walker, and took delivery on 06/06/2014. From day one there was a problem with alignment that was never adequately addressed throughout the years by any service center. UNTIL NOW!! It now doesn’t pull one way or the other, the steering wheel is straight and I’m happy. Also a huge thank you to the lovely lady who told me about the veteran’s discount. You saved me a substantial amount of money.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re glad to hear that your alignment issue has finally been resolved and that you're happy with your vehicle from Walker Chevrolet. It's also wonderful to know that our team was able to assist you with the veteran's discount. We appreciate your support and look forward to serving you again in the future! Sincerely, The Walker Chevrolet Team
We had a great experience. Tommy was awesome. Would highly recommend. Thank you to everyone at walker
We had a great experience. Tommy was awesome. Would highly recommend. Thank you to everyone at walker
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to tell us about your visit! We’re glad to hear that you had a great experience with Tommy and that he provided you with awesome service. We truly appreciate your recommendation and look forward to serving you again at Walker Chevrolet! Sincerely, The Walker Chevrolet Team
Customer satisfaction seems to be their main focus. The dealership is clean & the staff is nice.
Customer satisfaction seems to be their main focus. The dealership is clean & the staff is nice.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, August! We are happy to hear that you found customer satisfaction to be our main focus and that you had a positive experience at Walker Chevrolet. Our team takes pride in maintaining a clean environment and having a friendly team. We hope to welcome you back soon! The Walker Chevrolet Team