Walker Chevrolet

My Wife and I were looking for a particular Equinox Model and were unable to find one in IL where we live. We found the particular one that we wanted at Walker Chevrolet in Franklin TN. Upon finding online, we were immediately called by one of their Salespersons (Gage). He was very helpful, answered all of our questions, and made us comfortable about purchasing a vehicle from another state. About 2 weeks later, we stopped into Walker Chevrolet and worked with another Salesperson (Rich). Just like Gage, Rich took the time to show us the vehicle, went over all of the features, and answered all of our questions. Both were also very respectful of our time. We were thoroughly impressed with all at Walker Chevrolet - and highly recommend this dealership to anyone looking to purchase a Chevy. THANK YOU and keep up the excellent customer service. Steve and Bridget Wise

I was very disappointed in my visit. I have been coming to Walker for 13 years and bought a car from them. Mark my service advisor was rude and dismissive not only to me but to his coworker Kayleigh. My car needed a new mirror and I was given a ticket with the price. The price on the actual receipt was 72 dollars higher. I was thankful I caught it but I am not sure why there was such a difference. When Kayleigh approached Mark he said he was busy and looked put off by it. This behavior was unacceptable and made me uncomfortable. He did not appropriately apologize to me either. The other problem was that I received an inspection on my car and was told I needed to change my air filter when I did already did that. This seemed like a scam and I did not like that. I worry about other customers who are not careful and the practices that are in place at this dealership. The two bright points in the department are Dottie and Kayleigh. Both were very apologetic and helpful throughout. In the future I would appreciate honesty and better customer service.

The dealer misquoted the price to put 4 New tires Michelin Pilot Sport 4S ZP on my 2023 Corvette Z51. They almost put the wrong tires on my car. They made it right and gave me the lower price. It took a couple days to get the right tires for my car which was a little inconvenient. I got the tires during a buy 3 get the 4th for a $1.00, so a great promotion. They honored the deal they originally quoted me which I appreciate.

It was great love my new truck looking forward to great service and long lasting

My truck needed a torque converter I bought a extended warranty to cover anything that would go wrong with the truck at the end of the day they wouldn't cover everything they claimed there labor rate was 220 dollars and that the warranty would not cover that so I had to pay 2,000 more dollars outta pocket and they had the truck for a week more than they claimed they would finish it by

Shoutout to everyone at Walker Chevrolet! Salesperson Alex Arndt, Sales Manager Spencer, Finance Manager David were helpful and did an excellent job with me throughout the sales process for a new vehicle at Walker Chevrolet. I recommend Walker Chevrolet and these individuals to other prospective buyers. I am very pleased with my vehicle

Very friendly and no pressure sales. The deal was fair and I’m beyond satisfied with my experience. .

Was in the market to upgrade, went to several other dealerships to look at other options before I landed at Walker Chevrolet. Looked at several trucks that they had on the lot before I found the one that I liked. Negotiations were easy and they held teh true a few days for me so I could get them a check from selling my old vehicle. Even though I was purchasing from out of. state they handled all the taxes and license plate fees correctly. Definitely would do business with then again!

Friendly,helpful and informative. We will recommend walker cheverolet to friends and family for their automotive needs.

Walker Chevrolet is a great dealership. The staff are very friendly and helpful. My advisor was knowledgeable.