Reviews
Always an easier buying experience.
Always an easier buying experience.Everyone you deal with in the buying process was helpful in making sure the deal fit your need.
Always an easier buying experience.
Always an easier buying experience.Everyone you deal with in the buying process was helpful in making sure the deal fit your need.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
WE NEEDED A RECALL DONE AND NEEDED IT DONE QUICKLY.
WE NEEDED A RECALL DONE AND NEEDED IT DONE QUICKLY. REACHED OUT TO AUTONATION FORD IN KATY AND TALKED TO MANAGER HENRY SANCHEZ THAT QUICKLY TOOK OVER AND PROFESSIONALLY HANDED ME OVER TO SERVICE ADVISOR DONOVAN TO GET MY RECALL DONE IN A VERY TIMELY MANOR FROM ONE DAY TO THE NEXT. THIS TYPE OF SERVICE MAKES ME NOT GO ANYWHERE ELSE FOR SERVICE AND EVEN MAKE A FUTURE PURCHASE AT THIS DEALERSHIP.
WE NEEDED A RECALL DONE AND NEEDED IT DONE QUICKLY.
WE NEEDED A RECALL DONE AND NEEDED IT DONE QUICKLY. REACHED OUT TO AUTONATION FORD IN KATY AND TALKED TO MANAGER HENRY SANCHEZ THAT QUICKLY TOOK OVER AND PROFESSIONALLY HANDED ME OVER TO SERVICE ADVISOR DONOVAN TO GET MY RECALL DONE IN A VERY TIMELY MANOR FROM ONE DAY TO THE NEXT. THIS TYPE OF SERVICE MAKES ME NOT GO ANYWHERE ELSE FOR SERVICE AND EVEN MAKE A FUTURE PURCHASE AT THIS DEALERSHIP.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mr Mario at the service section was an excellent help for
Mr Mario at the service section was an excellent help for the maintenance of my Raptor truck.
Mr Mario at the service section was an excellent help for
Mr Mario at the service section was an excellent help for the maintenance of my Raptor truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great dealership with great price !
Great dealership with great price ! Trevor did exactly what he said he would do and I will be back !!
Great dealership with great price !
Great dealership with great price ! Trevor did exactly what he said he would do and I will be back !!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Trevor made the process super easy and fast.
Trevor made the process super easy and fast. Glad we were able to get the truck with the liner and tinted windows. The service.is remarkable. I spent an hour and a half between the paperwork and getting to know the truck.
Trevor made the process super easy and fast.
Trevor made the process super easy and fast. Glad we were able to get the truck with the liner and tinted windows. The service.is remarkable. I spent an hour and a half between the paperwork and getting to know the truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Professional and honest with the purchase of our truck
Professional and honest with the purchase of our truck Nice experience from start to finish.
Professional and honest with the purchase of our truck
Professional and honest with the purchase of our truck Nice experience from start to finish.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I AM VERY PLEASED WITH THE SERVICE I RECEIVED.
I AM VERY PLEASED WITH THE SERVICE I RECEIVED. GIO RICCIADDI WAS QUICK IN RESPONDING TO MY NEEDS AND VERY FRIENDLY. I RATE HIS SERVICE AT A 10+
I AM VERY PLEASED WITH THE SERVICE I RECEIVED.
I AM VERY PLEASED WITH THE SERVICE I RECEIVED. GIO RICCIADDI WAS QUICK IN RESPONDING TO MY NEEDS AND VERY FRIENDLY. I RATE HIS SERVICE AT A 10+
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am a little disappointed that your company would not
I am a little disappointed that your company would not offer to fix such little things like the right side mirror turn signal and puddle light and the right A/C louver on our car, even though it was brought over from the Gulf Freeway store. With things being so hard to fix with special tools and tricks, I thought that was not an imposition. The dings in the windshield is different even though we did receive the car early evening in the dark and could not see them. Other than that, we are pleased.
I am a little disappointed that your company would not
I am a little disappointed that your company would not offer to fix such little things like the right side mirror turn signal and puddle light and the right A/C louver on our car, even though it was brought over from the Gulf Freeway store. With things being so hard to fix with special tools and tricks, I thought that was not an imposition. The dings in the windshield is different even though we did receive the car early evening in the dark and could not see them. Other than that, we are pleased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we regret your experience with us here, but are glad you brought this to our attention. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 305-8949 when you have a chance. Thank you, and we look forward to hearing from you.
The salesperson, manager, and finance people that we
The salesperson, manager, and finance people that we dealt with were professional, knowledgeable, and not pushy. The negotiations went smooth and had a good experience.
The salesperson, manager, and finance people that we
The salesperson, manager, and finance people that we dealt with were professional, knowledgeable, and not pushy. The negotiations went smooth and had a good experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Clean, nice staff and took care of me.
Clean, nice staff and took care of me. Comlan was great and helped me with everything
Clean, nice staff and took care of me.
Clean, nice staff and took care of me. Comlan was great and helped me with everything
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!