AutoNation Ford Katy

The folks were great to work with here. Kind and efficient. Would recommend, second vehicle purchased here.

Maintenance was completed in a reasonable amount of time. Service agent was very pleasant and professional

Michael was great to work with. He worked hard to get me a fair price on my truck and made the whole process easy. I appreciated that he was straightforward and didn’t waste my time. I was able to get everything done and drive off with the truck the same day. He’s also just a really personable guy. If you go here, ask for Michael.

Overall amazing service and very helpful staff, that alone was the reason I gave 5 stars. Derek was great to work with, very easy to talk to and work with to get the truck I was looking for, highly recommend! However, the used truck had ~4 open recalls upon sale that I was not made aware of at sale and had to find out myself days later through the Ford app and other online sources. I understand the car is sold as is, and they are under no obligation to fix anything before sale, but it doesn't make my experience great having to go through multiple dealerships and not having the truck I just bought for ~3 days because of something that I had hoped the dealership would have handled before listing the vehicle. Still, Joseph was very helpful in providing a complimentary vehicle and consistent updates on the status of the repairs.

Tried to buy a truck here that they advertised online as having an MSRP of 106k. It showed they were giving an “AutoNation Discount” of 10455 since it was older inventory. It looked like the TRI k was missing equipment that was listed in the window sticker and when I pressed the dealership about it they admitted that they had removed equipment that was on the Ford Factory Wind Sticker to make their “AutoNation discount”. In this case it was a 4200 factory winch. That isn’t a discount it is fraud and false advertising and if I would have bought this vehicle from them it would have become theft since they weren’t disclosing this anywhere. The manager, Mr. Aaron, told me this is a regular practice at this dealership. Tried to contact the general manager but no one will call you back to discuss concerns. Stay away from AutoNation Ford Kath Texas.

Stopped by AutoNation Ford Katy about an hour before closing after wasting half the day at another dealership, and I’m so glad we did. Byron took great care of us from start to finish. I had an approval by the end of the visit with full transparency, no pressure and no runaround, just honest service. The entire team, from sales to finance, was professional and efficient. Highly recommend Byron and AutoNation Ford Katy. This will definitely be my go-to dealership for future purchases for myself and children that will need cars!

Yes, we had a great service auto National Mike Z was a super salesmen and we will recommend you to other friends and family

Wish that when asked for a final total & given one. That should be the total expected upon pickup. But wasn’t the result. But do like that you wash car

Chris did a great job working with me on the deal. Deal. He was very well informed. Very proper. Overall a great experience already recommending him and the dealership to friends

Always an easier buying experience.Everyone you deal with in the buying process was helpful in making sure the deal fit your need.