Reviews
Amazing Dealership!
Amazing Dealership! Amazing Salesman! Amazing Service! I could not have asked for a better experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Awesome dealership.
Awesome dealership. Will buy from this dealership again. Customer service great and very transparent with everything.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Everyone at AutoNation was very polite and professional
Everyone at AutoNation was very polite and professional helpful in working with lease owner. The general service was very good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
AutoNation, thank you for all your service. Looking forward to seeing you again.
Sam Hoehne provided such as great experience.
Sam Hoehne provided such as great experience. He was able to get me what I wanted and every expectation of the process was met.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service is good and vehicle is ready ointments.
Service is good and vehicle is ready ointments. Estimates have been accurate. Video of needed repairs is helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Grover, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Very good attention and excellent and fast service.
Very good attention and excellent and fast service. I will bring my car next time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi John, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
No issues.
No issues. Very professional. The dealership got me in and out at the projected time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
The general service was very good.
The general service was very good. All personnel were very professional. They finished the work on time as they promised.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
There is a very professional team at KatyAutoNation. They work hard to keep a good service.
Ferris Repair Review
Excellent service, no problems, quick in and out, I?ll be back again for service or purchase in the future
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Kathleen, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
we never received the second key for the car we bought
we never received the second key for the car we bought despite all the promises that we will get the key. We bought a car as a new (even on board were 3000 miles recorded)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8949 to discuss what we can do to help.