Reviews
Mercedes Benz of North Houston
Excellent sales representative and all personnel. I would buy another car at this location.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience, great people
Great experience from the beginning Manuel helped me purchase the perfect mb C250 for me! Easy buying process and excellent customer service , would purchase again from mercedes benz dealer houston north!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very Helpful
I am very happy in my new car that my dealer helped to pick out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for your warm recommendation of the team here at Mercedes-Benz of Houston North! We appreciate your positive review!
great people, great service, great experience
Bought my smart here 4 yrs ago, and it's never needed anything other than routine maintenance. They email me when it's time. I schedule at my convenience, and the waiting area is nicely set up with comfy chairs, coffee, treats, and wi fi. People are all happy and friendly. Car returned to me beautifully detailed and ready to roll. I absolutely love my smart and this dealership. By far the best experience overall compared to any other car we've driven.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mercedes-Benz North Houston Location
Beautiful show room and really friendly people who are always there to help you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mercedes-Benz of Houston North
Good looking and clean facilities. Good wait staff and from the moment you drive in, someone is there to assist you. Overall good customer service
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great facilities and great service.
Having driven Mercedes for almost 30 years I must say that I could not be more pleased with both the vehicles but also the service. The facilities are first class, personal well trained and friendly. My service advisor, Mike Lange always does a great job and handles my problems in an efficient and professional manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Car Buy
Bought a new car and sales rep was the best! Dealership is the cleanest I have ever been in before.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
#1 Benz Dealer in North America
This is the only dealership in the Houston area worth visiting. If you are in the market for a new/ used Benz - this is the place to go. Excellent customer service; no hassle sales experience; and the BEST deals. Salesman, George Buchanan personally delivered my car to my home and went over all the great features with me. He left a lasting impression and purchase cars from him again in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are happy that we were able to provide a professional, courteous, and engaging experience! If you ever need more help in the future, don't hesitate to give us a call.
Service Department
Aysa Anzaldua greeted me when I arrived. She was very professional and took care of my needs quickly. The day was so busy that there were no loaner cars available so I had to wait at the facility. I had my 5 year old special needs daughter with me. Instead of putting us in the waiting room and forgetting about us Aysa came and checked on my daughter and I several times. After about 30 minutes Aysa approached me stating that she had found me a loaner car and offered it to me. It is very hard for my daughter to be in one place for extending periods of times so this was greatly appreciated. Thank you very much Aysa!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
