Mercedes-Benz of Houston North

I've been in the customer service business for over 30 years and let me tell you, these guys really get it! From the moment you pull in, until the moment you drive away, they are all over you, not in an annoying way, but in a "what can i do for you now" way. The manager even went out of his way to thank me for my business, and suggested i call him next time, as he could get me in early (before they open) or he could let me drop off the night before, or i could call him 2 days ahead and he would get me a loaner. The service advisor actually called me to explain the repairs, tell me the cost, and the car was fixed the same day i dropped it off. This is THE PLACE to bring your MB for service, trust me--it's worth the ride up I-45

This was my first time experience buying a car through the internet. Joshua the salesman was extremely helpful and knowledgeable regarding out of state purchases. MB of North Houston answered all of my questions and provided all documentation to make me confident with the purchase. I was able to use multiple platforms to communicate with the dealer: text, cell, fax, and email. The dealer was completely transparent with any and all minor blemishes of the vehicle. I would highly recommend this dealer and would definitely do business with them again. Glen San Diego, Ca Purchased a Cayenne

From the time I spoke with Chris Taylor to completing the transaction both my wife & I were delighted with the whole process, no hard sell, just very accomodating, knowledgeable & efficient. Probably the best vehicle experience we have had. We had previously purchased an SL 500 from this dealership and the excellent service icontinues today.

This was a car buying experience the way a car buying experience should be. Almost every time I've purchased a car, I've left the dealership feeling like I've been taken advantage of and getting a bad deal on the vehicle I purchased. Not the case here. No shell games with the numbers, no running back and forth with the manager to see how much they can push out of me. Just professional sales and environment, especially Nick, my sales man. They gave me more for my trade in than any other dealer I visited would and even the initial numbers they presented me with were what I wanted. I actually felt a little weird not haggling over the price. Definitely recommend to anyone looking to purchase a vehicle.

I was on the fence if I should trade my current Mercedes for an upgraded Class to the CLS. I spoke with John several times by email and he answered every question I had. When I arrived at the dealership, the car I was interested in was ready for my inspection and test drive. From test drive, to an extensive review of all the features to Finance was completed in under two hours. The North location was effective, knowledgeable and well prepared to sell me my vehicle. I will tell all my friends and family......if you are interested in a good, honest deal, check with Mercedes Benz of North Houston!

Aysa always takes great care of my BENZ and myself. She is the primary reason I will purchase another BENZ from Mercedes-Benz of Houston North when the time arrives.

I went into Mercedes Benz of Houston North just to look at the new cars. Louis Weibel greeted us at the door and we told him what we were looking for. Louis was very knowledgeable and knew exactly what to show us. We fell in love with the car and decided to do the deal. Louis was awesome and the whole experience painless. What a great asset he is to your company. I would recommend your company and Louis personally to any of my friends and would do business again with you in the future. I LOVE MY CAR!! Thanks so much Louis!!!

I never thought I would own a beautiful 2014 SLK - 350, but I do now. Thanks to Trenton Hamilton my Client Advisor for a great sales experience. No pressure was ever applied and Trenton was extremely professional at all times. Great product knowledge and excellent customer service skills. Frank Reed, Trenton's manager was also great to work with. He treated me very fairly with my trade in! I would definitely recommend Mercedes Benz of Houston North and Trenton.

Entire process of searching the vehicle in internet till i bought the vehicle was a great experience. I never felt i took a wrong decision in choosing this dealership. the sales person i dealt with is very patient and answered all sort of questions professionally. i would recommend the sales person Al Gott and the dealership to the one who wants to go for Mercedes. Mercedes level service/sales.

I purchased a used Ford F-150 crew cab from the Mercedes-Benz of Houston North. Beautiful truck! I traveled 1100 miles round trip to make the purchase. The drive was worth the money as I saved $3000 over local prices for similar vehicles. I dint get everything I wanted for my trade-in (you never do) but feel as though I was treated fairly in the process. My thanks to salesman Josh Trenary for his assistance in completing the deal.