Lagrange Toyota

Alan was fantastic to work with! He was patient, honest, and genuinely motivated to help me find the vehicle I wanted. He took the time to understand what I was looking for and made me feel comfortable throughout the process. Alan is someone you can trust, and I highly recommend working with him if you’re looking to purchase a vehicle!

Alan was fantastic to work with! He was patient, honest, and genuinely motivated to help me find the vehicle I wanted. He took the time to understand what I was looking for and made me feel comfortable throughout the process. Alan is someone you can trust, and I highly recommend working with him if you’re looking to purchase a vehicle!

This experience was a nightmare. My vehicle arrived two weeks late, communication was poor, and no one took accountability for repeated misinformation about delivery. When I raised legitimate concerns, the onsite manager dismissed them, and my salesman smiled and nearly laughed while I explained my frustration. Completely unacceptable. I chose LaGrange over Columbus Toyota based on promised delivery timing and comparable pricing. Ultimately, I paid more than Group 1's eventual offer and waited 2-2.5 weeks longer than promised. I could have saved money and avoided this experience elsewhere. Having purchased cars throughout my life, with family in the automotive industry for 30-40+ years, I have never felt so disrespected during a vehicle purchase. The car was as described, and the Financial Manager was the only bright spot, demonstrating the professionalism the rest of the team lacked. Consider other dealerships, or only buy if the vehicle is physically on the lot. Price means little when commitments are broken and concerns dismissed. I've filed complaints with the dealership and Toyota. My case was closed and no one from this dealership called. I left a review on google and they provided a reply (paraphrased)...we addressed the issue, it isn't our fault it was late, and the salesman has been spoken with regarding this issue. An apology goes a long way, so as they've spent little energy caring about my experience, I'll spend A LOT of energy making sure my experience is known in every review platform.

Great experience with buying a truck. Ryan Patton was a lot of help with helping me find the trim level I wanted.

Everything about my experience at LaGrange Toyota was phenomenal. Ryan Patton went above and beyond to make sure I understood my purchasing options and made me feel confident and comfortable in my decision. The Finance Manager, Heather Hand, made signing on the dotted line a less stressful experience! Really stellar team!

We had a great experience purchasing our daughter’s first car from Ryan Patton at LaGrange Toyota! Ryan was very easy to work with, made the entire process smooth and stress-free, and was able to get us a great deal. We really appreciate his help in making such a special purchase a great experience. If you’re in the market for a vehicle, we highly recommend asking for Ryan!

We had a great experience purchasing our daughter’s first car from Ryan Patton at LaGrange Toyota! Ryan was very easy to work with, made the entire process smooth and stress-free, and was able to get us a great deal. We really appreciate his help in making such a special purchase a great experience. If you’re in the market for a vehicle, we highly recommend asking for Ryan!

Everything went good and smooth. Everyone did a good job keeping me updated and informed about my car service.

We just purchased a RAV4 at Lagrange Toyota and could not have had a more pleasant and outstanding customer service. Our car sales representative, Mr. Alan Vazquez, kept in contact with me throughout the entire process. He followed through by letting me know when the vehicle arrived and professionally greeted us as soon as we arrived. During our test drive, Mr. Alan was very informative and knowledgeable about the RAV4 and explained it all in an effective manner. In addition the sales manager, Mr. Charlie also worked with us in a professional and gracious manner during the selling and purchase of the vehicle. Ms. Heather did our paperwork and truly demonstrated her dedication in getting all the documents correct and in order. This truly was a great and exceptional experience buying our new vehicle from LaGrange Toyota especially after visiting other dealership that can't compare to their level of customer service. We strongly recommend anyone looking to purchase a vehicle to first experience the quality of LaGrange Toyota's personnel utmost customer service.

I choose LaGrange Toyota because I got my first 4runner there. We drove 995 miles from Iowa because couldnt get any local dealers to get me what I wanted. I found what I wanted made a call they set me up was a very great experience. When my wife wanted me to find the new trd pro in wave maker blue I reached out to LaGrange Toyota once again They got me one that was on it way . This was a very haed one to get. So once again traveling to LaGrange Toyota. Here we met with Ryan he was a great salesman. Took care of our deal with great patients. We had to bring our new 6 month old puppy she was a handful .He was great with us a puppy . He was very knowledgeable on my new 4runner it had way more to be shown . It had so much more than my 2023 xp 4runner. Ryan made it so easy to understand how to use everything. He was great 👍 If your looking for any Toyota I would make the trip there. You wont be disappointed. Great job LaGrange Toyota and Ryan. Thank you so much