Reviews
I had a great buying experience at this dealership. Ryan Patton was super helpful in sales. The entire process was quick and smooth. Loving my new Sequoia!
I had a great buying experience at this dealership. Ryan Patton was super helpful in sales. The entire process was quick and smooth. Loving my new Sequoia!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great buying experience with LaGrange Toyota and Ryan Patton. They made the entire process smooth and easy. Loving my new 2026 Sequoia
I had a great buying experience with LaGrange Toyota and Ryan Patton. They made the entire process smooth and easy. Loving my new 2026 Sequoia
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alan was fantastic to work with! He was patient, honest, and genuinely motivated to help me find the vehicle I wanted. He took the time to understand what I was looking for and made me feel comfortable throughout the process. Alan is someone you can trust, and I highly recommend working with him if you’re looking to purchase a vehicle!
Alan was fantastic to work with! He was patient, honest, and genuinely motivated to help me find the vehicle I wanted. He took the time to understand what I was looking for and made me feel comfortable throughout the process. Alan is someone you can trust, and I highly recommend working with him if you’re looking to purchase a vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Alan was fantastic to work with! He was patient, honest, and genuinely motivated to help me find the vehicle I wanted. He took the time to understand what I was looking for and made me feel comfortable throughout the process. Alan is someone you can trust, and I highly recommend working with him if you’re looking to purchase a vehicle!
Alan was fantastic to work with! He was patient, honest, and genuinely motivated to help me find the vehicle I wanted. He took the time to understand what I was looking for and made me feel comfortable throughout the process. Alan is someone you can trust, and I highly recommend working with him if you’re looking to purchase a vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This experience was a nightmare. My vehicle arrived two weeks late, communication was poor, and no one took accountability for repeated misinformation about delivery. When I raised legitimate concerns, the onsite manager dismissed them, and my salesman smiled and nearly laughed while I explained my frustration. Completely unacceptable. I chose LaGrange over Columbus Toyota based on promised delivery timing and comparable pricing. Ultimately, I paid more than Group 1's eventual offer and waited 2-2.5 weeks longer than promised. I could have saved money and avoided this experience elsewhere. Having purchased cars throughout my life, with family in the automotive industry for 30-40+ years, I have never felt so disrespected during a vehicle purchase. The car was as described, and the Financial Manager was the only bright spot, demonstrating the professionalism the rest of the team lacked. Consider other dealerships, or only buy if the vehicle is physically on the lot. Price means little when commitments are broken and concerns dismissed. I've filed complaints with the dealership and Toyota. My case was closed and no one from this dealership called. I left a review on google and they provided a reply (paraphrased)...we addressed the issue, it isn't our fault it was late, and the salesman has been spoken with regarding this issue. An apology goes a long way, so as they've spent little energy caring about my experience, I'll spend A LOT of energy making sure my experience is known in every review platform.
This experience was a nightmare. My vehicle arrived two weeks late, communication was poor, and no one took accountability for repeated misinformation about delivery. When I raised legitimate concerns, the onsite manager dismissed them, and my salesman smiled and nearly laughed while I explained my frustration. Completely unacceptable. I chose LaGrange over Columbus Toyota based on promised delivery timing and comparable pricing. Ultimately, I paid more than Group 1's eventual offer and waited 2-2.5 weeks longer than promised. I could have saved money and avoided this experience elsewhere. Having purchased cars throughout my life, with family in the automotive industry for 30-40+ years, I have never felt so disrespected during a vehicle purchase. The car was as described, and the Financial Manager was the only bright spot, demonstrating the professionalism the rest of the team lacked. Consider other dealerships, or only buy if the vehicle is physically on the lot. Price means little when commitments are broken and concerns dismissed. I've filed complaints with the dealership and Toyota. My case was closed and no one from this dealership called. I left a review on google and they provided a reply (paraphrased)...we addressed the issue, it isn't our fault it was late, and the salesman has been spoken with regarding this issue. An apology goes a long way, so as they've spent little energy caring about my experience, I'll spend A LOT of energy making sure my experience is known in every review platform.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience with buying a truck. Ryan Patton was a lot of help with helping me find the trim level I wanted.
Great experience with buying a truck. Ryan Patton was a lot of help with helping me find the trim level I wanted.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Everything about my experience at LaGrange Toyota was phenomenal. Ryan Patton went above and beyond to make sure I understood my purchasing options and made me feel confident and comfortable in my decision. The Finance Manager, Heather Hand, made signing on the dotted line a less stressful experience! Really stellar team!
Everything about my experience at LaGrange Toyota was phenomenal. Ryan Patton went above and beyond to make sure I understood my purchasing options and made me feel confident and comfortable in my decision. The Finance Manager, Heather Hand, made signing on the dotted line a less stressful experience! Really stellar team!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We had a great experience purchasing our daughter’s first car from Ryan Patton at LaGrange Toyota! Ryan was very easy to work with, made the entire process smooth and stress-free, and was able to get us a great deal. We really appreciate his help in making such a special purchase a great experience. If you’re in the market for a vehicle, we highly recommend asking for Ryan!
We had a great experience purchasing our daughter’s first car from Ryan Patton at LaGrange Toyota! Ryan was very easy to work with, made the entire process smooth and stress-free, and was able to get us a great deal. We really appreciate his help in making such a special purchase a great experience. If you’re in the market for a vehicle, we highly recommend asking for Ryan!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We had a great experience purchasing our daughter’s first car from Ryan Patton at LaGrange Toyota! Ryan was very easy to work with, made the entire process smooth and stress-free, and was able to get us a great deal. We really appreciate his help in making such a special purchase a great experience. If you’re in the market for a vehicle, we highly recommend asking for Ryan!
We had a great experience purchasing our daughter’s first car from Ryan Patton at LaGrange Toyota! Ryan was very easy to work with, made the entire process smooth and stress-free, and was able to get us a great deal. We really appreciate his help in making such a special purchase a great experience. If you’re in the market for a vehicle, we highly recommend asking for Ryan!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Everything went good and smooth. Everyone did a good job keeping me updated and informed about my car service.
Everything went good and smooth. Everyone did a good job keeping me updated and informed about my car service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair