Reviews
Very professional
Mike Tran, service advisor, is very competent & professional, with superb customer skills. He walked me back to my car, I've never experienced this before.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Norris, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don't hesitate to reach out to us for anything else. Best, Chris Hansen, Service Manager, chrishansen@hondaofpasadena.com, 626-683-5800
Awesome facility
Great place I would recommend it to anyone and Jeff C. is the best always there for answer if needed
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your great feedback truly made our day, Travis. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, Chris Hansen, Service Manager, chrishansen@hondaofpasadena.com, 626-683-5800
Great service and nice environment
Service supervisor is very polite and friendly. Explain well about the service. Very patient to answer all my questions. Very professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Chris Hansen, Service Manager, chrishansen@hondaofpasadena.com, 626-683-5800
Great Service
Made a deal via the phone, and when I came in, you honored that deal with no further sales pitches.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gordon, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Best, Chris Eckert ceckert@hondaofpasadena.com
Richard Cantor
The people at Pasadena Honda make you feel like you're dealing with family ! Sit down with them before you pull the trigger on a new car !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to share your kind words about your experience! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything be it sales or service! Best, Chris Eckert ceckert@hondaofpasadena.com
Honda Pasadena
Friendly and helpful, did not have to wait long. Over all experience was very positive. Would choose Honda of Pasadena again to service my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall positive experience. Best, Chris Hansen, Service Manager, chrishansen@hondaofpasadena.com, 626-683-5800
Great Service
Emily at Service did a fantastic job. She took me in without an appointment and had my new Honda repaired within 48 hours. An amazing job by Emily and the service/repair team at Honda! Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Reviews like yours are truly a breath of fresh air! Emily is truly an invaluable asset and we appreciate everything that she does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Chris Eckert ceckert@hondaofpasadena.com
Great services, products, environment, experience
Very knowledgeable staff who are willing to cooperate and work with one another. Very nice working environment, staff, products, and transaction experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Daisy and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best,Chris Eckert ceckert@hondaofpasadena.com
The wright car , in stock
Have car in stock, quote the price pleasant sales person Easy to get and uncrowded facility We drove about 30 miles and happy we did
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Haig, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Best, Chris Eckert ceckert@hondaofpasadena.com
Great service
Fast service polite staff great waiting area my service was fast and they took the time to explain what was done and if the car needed anything definitely recommend to get your Honda serviced from Honda of Pasadena
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Janette, we appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Chris Hansen, Service Manager, chrishansen@hondaofpasadena.com, 626-683-5800