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Rudolph Honda

(2,411 reviews)
Visit Rudolph Honda
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
New (915) 320-7294 (915) 320-7294
Used (915) 320-7316 (915) 320-7316
Service (915) 320-7317 (915) 320-7317

Reviews

(2,411 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Vehicle service

The service representative was kind and provided excellent customer service. My vehicle was serviced in a timely manner, which is a plus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Claudia, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

They offer excellent car service and costumer service.

They offer excellent car service and costumer service. I strongly recommend them. Cars are more important than ever before. :D

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Carmen, thank you so much for your positive comments about Rudolph Honda! Thanks again for the recommendation, and have an amazing day!

2019 honda ridgline

I have been a customer for over 20 years z And have always had a great experience. Would recommend to anyone. Special thanks to my salesperson Francisco, & Lynn, Luis!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Albert, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

Mario

your Service team - Williy and J. Bricker are awesome! I have recommended your dealership to some of my friends. they take their cars to you all for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hello Mario, thank you for your kind review; we are happy to pass along your comments to the team here at Rudolph Honda! Thanks again for the recommendation, and have an amazing day!

Service

Quick, polite and through. I would gladly recommend the service department to others, especially if you go Wednesday or Thursday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Barbara, we are so happy to read such a great review about Rudolph Honda! Thanks for the recommendation, and have an amazing day!

I'm extremely dissatisfied with my experience They

I'm extremely dissatisfied with my experience They repeatedly insisted that my 2012 CR-V had a low value due to the high mileage. They also insisted you would never list it for sale for more than $7,500 because it has such high mileage. I was browbeaten into believing that there was no way you could get enough money for the car to justify giving me anywhere near the $7,500 Kelly Blue Book trade-in value. Now I see my CR-V listed on the Rudolph Honda website for sale for $12,400 and I. Don't trade in, you vehicle HERE.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Customer service was excellent They communicated with

Customer service was excellent They communicated with me on the status of vehicle. They did a good job with expectations management

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Customer service

Great,!My service agent Willie has been very helpful and is very knowledgeable. He explained everything where I could understand.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Rosamaria, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

Excellent service

Excellent service. Detailed explanation and clear breakdown of the work needed and performed. I felt I was charged fairly and wasn't recommended any work that wasn't necessary.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Andre, we're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

On Saturday, 16 April, my CRV starting smoking while

On Saturday, 16 April, my CRV starting smoking while driving to Albertsons on Redd Rd. We just had the vehicle serviced on 13/14 Apr. I pulled into the parking lot & called Rudolph. Within minutes, the manager & another employee came to my rescue. Mr Tommy Nicholson drove my CRV to Rudolph to check the problem, thankfully nothing major. Thank you Rudolph for the service! This is why we come to Rudolph for our CRV service & maintenance. Great job!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Rudolph Honda! If you have any further questions, please give us a call. We're always happy to help!