Reviews
The pressure they put on you to buy an extended warranty is not needed. It took the excitement out of buying a vehicle.
The pressure they put on you to buy an extended warranty is not needed. It took the excitement out of buying a vehicle.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
Very please with Gregg Young Abrams, from the sales team to the parts and service department, they are all outstanding in their craft!
Very please with Gregg Young Abrams, from the sales team to the parts and service department, they are all outstanding in their craft!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We had an appointment that we made a week in advance because we live 3 hours away, we get there, and the salesman said he forgot, and left for the day. We should have left right then..We didn't and am still regretting it. I feel we were pressured into a 84 month loan that we really didn't want.
We had an appointment that we made a week in advance because we live 3 hours away, we get there, and the salesman said he forgot, and left for the day. We should have left right then..We didn't and am still regretting it. I feel we were pressured into a 84 month loan that we really didn't want.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Had a service appointment for a warranty issue had to wait over 2 1/2 hours for something that took less than five minutes to look at then to tell me that I have to come back because they have to order the part. They told me it would take no longer than an hour to replace the faulty part, and I sat there another two hours because they didn’t have the correct part and had to run to go pick it up from another dealership while I sat in the waiting room, wondering why it’s taking more than an hour without any notification.
Had a service appointment for a warranty issue had to wait over 2 1/2 hours for something that took less than five minutes to look at then to tell me that I have to come back because they have to order the part. They told me it would take no longer than an hour to replace the faulty part, and I sat there another two hours because they didn’t have the correct part and had to run to go pick it up from another dealership while I sat in the waiting room, wondering why it’s taking more than an hour without any notification.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Still have the mechanics do oil changes on your vehicle. That is why I keep coming back.
Still have the mechanics do oil changes on your vehicle. That is why I keep coming back.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Mike was great to work with. We were in and out in a few short hours with a vehicle. Everyone there made us feel welcome and answered all our questions.
Mike was great to work with. We were in and out in a few short hours with a vehicle. Everyone there made us feel welcome and answered all our questions.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Did a great job fixing my vehicle from the damage done by a deer ok
Did a great job fixing my vehicle from the damage done by a deer ok
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Team is great and always helpful! Thank you for taking care of me and my Ram.
Team is great and always helpful! Thank you for taking care of me and my Ram.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I brought my vehicle in to get engine work done for thw 2nd time, I take pride in a clean vehicle, It shouldn't be too much to ask to have it returned in the same condition it arrived in. Both times, I had to spend time removing greasy finger smudges off of my cream leather doors, seat and center consol. This is not okay. Yes the vehicle seems to be running ok,but you need to have more respect for other people's property.
I brought my vehicle in to get engine work done for thw 2nd time, I take pride in a clean vehicle, It shouldn't be too much to ask to have it returned in the same condition it arrived in. Both times, I had to spend time removing greasy finger smudges off of my cream leather doors, seat and center consol. This is not okay. Yes the vehicle seems to be running ok,but you need to have more respect for other people's property.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Very nice people and waiting area. They even gave my truck a wash. That was very unexpected.
Very nice people and waiting area. They even gave my truck a wash. That was very unexpected.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair