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Chrysler World

(1,424 reviews)
Sales hours:
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Sales Service
Monday 8:00am–8:00pm 7:30am–7:30pm
Tuesday 8:00am–6:00pm 7:00am–5:30pm
Wednesday 8:00am–6:00pm 7:00am–5:30pm
Thursday 8:00am–8:00pm 7:00am–5:30pm
Friday 8:00am–6:00pm 7:00am–5:30pm
Saturday 8:30am–2:00pm 8:30am–12:30pm
Sunday Closed Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award

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Reviews

(1,424 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chrysler World from DealerRater.

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Very first class in everyway. Service dept was very accommodating and knew their work. Very helpful.

Very first class in everyway. Service dept was very accommodating and knew their work. Very helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Have a real person schedule appointments, etc. After I scheduled my appointment with the robot, a real person had to call me back to reschedule.

Have a real person schedule appointments, etc. After I scheduled my appointment with the robot, a real person had to call me back to reschedule.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealership has outstanding costumer service, is always prompt, and work you you to get in and what you need done ASAP.

Dealership has outstanding costumer service, is always prompt, and work you you to get in and what you need done ASAP.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Service was very over-priced and took almost 2 hours to do a basic oil change with tire rotation. The price of oil change with filters and tire rotation was highway robbery at over $600!!

Service was very over-priced and took almost 2 hours to do a basic oil change with tire rotation. The price of oil change with filters and tire rotation was highway robbery at over $600!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
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The staff is very kind. My Ram 1500 had damage to the rear which required the box panel and rear bumper to be replaced. When I got it back it looked just like it did when it was brand new. I received a free loaner to use while the work was being done. I will definitely be going here for any future repair needs!

The staff is very kind. My Ram 1500 had damage to the rear which required the box panel and rear bumper to be replaced. When I got it back it looked just like it did when it was brand new. I received a free loaner to use while the work was being done. I will definitely be going here for any future repair needs!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Price for oil change and fuel filters about $100 more than last time. I have an issue I wanted looked at and was told $190 to do this that’s crazy when the free inspection would have found it. They said they did the inspection but could provide the sheet. When I questioned all this I said I guess I need to take my business elsewhere and the service advisor agreed. No customer service whatsoever so ever and no care. Very sad since I bought the vehicle when it was Chrysler world now new ownership employees could care less about keeping a customer

Price for oil change and fuel filters about $100 more than last time. I have an issue I wanted looked at and was told $190 to do this that’s crazy when the free inspection would have found it. They said they did the inspection but could provide the sheet. When I questioned all this I said I guess I need to take my business elsewhere and the service advisor agreed. No customer service whatsoever so ever and no care. Very sad since I bought the vehicle when it was Chrysler world now new ownership employees could care less about keeping a customer

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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They had the truck i wanted finance process was fast and easy angelo was great thanks

They had the truck i wanted finance process was fast and easy angelo was great thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Mason Petzel did a great job helping me find my vehicle! He was very understanding and answered all my questions.

Mason Petzel did a great job helping me find my vehicle! He was very understanding and answered all my questions.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Mike Kempka did a great on understanding my needs and sold me a great truck

Mike Kempka did a great on understanding my needs and sold me a great truck

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The best dealership in wisconsin by a mile staff are excellent specially Paige goes the extra mile

The best dealership in wisconsin by a mile staff are excellent specially Paige goes the extra mile

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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