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Chrysler World

(1,467 reviews)
Sales hours:
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Sales Service
Monday 8:00am–8:00pm 7:30am–7:30pm
Tuesday 8:00am–6:00pm 7:00am–5:30pm
Wednesday 8:00am–6:00pm 7:00am–5:30pm
Thursday 8:00am–8:00pm 7:00am–5:30pm
Friday 8:00am–6:00pm 7:00am–5:30pm
Saturday 8:30am–2:00pm 8:30am–12:30pm
Sunday Closed Closed
2023 consumer dealer award
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2023 consumer dealer award

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Reviews

(1,467 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chrysler World from DealerRater.

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I brought my vehicle in for heater core replacement, new tires, headlights adjustment, alignment, transfer case motor and driver’s front speaker. Driver’s front speaker sounds great, new tires are great, the alignment readings appear very good and truck handles good. However, the heater core box was never cleaned so I’m smelling coolant. I changed the cabin air filter and bought several cans of vent cleaner to get rid of that smell. It’s still there but not as bad. I’m monitoring coolant level. There is still something wrong with the headlights as the right headlight was high and the left was low. Now they’re both high. I checked myself and the right side will not adjust so it appears to me that the technician just raised the left side so they matched. They’re both high as I’m being flashed by oncoming traffic. The bright lights are out of sync. The transfer case motor still makes clicking noise so it makes me wonder if it was even changed. Because I know the front of this truck has been repainted. My biggest question was whether it was in a wreck that was never recorded. Service department said there’s no visual of that.I will be remaking an appointment to get to the bottom of this. Thank you.

I brought my vehicle in for heater core replacement, new tires, headlights adjustment, alignment, transfer case motor and driver’s front speaker. Driver’s front speaker sounds great, new tires are great, the alignment readings appear very good and truck handles good. However, the heater core box was never cleaned so I’m smelling coolant. I changed the cabin air filter and bought several cans of vent cleaner to get rid of that smell. It’s still there but not as bad. I’m monitoring coolant level. There is still something wrong with the headlights as the right headlight was high and the left was low. Now they’re both high. I checked myself and the right side will not adjust so it appears to me that the technician just raised the left side so they matched. They’re both high as I’m being flashed by oncoming traffic. The bright lights are out of sync. The transfer case motor still makes clicking noise so it makes me wonder if it was even changed. Because I know the front of this truck has been repainted. My biggest question was whether it was in a wreck that was never recorded. Service department said there’s no visual of that.I will be remaking an appointment to get to the bottom of this. Thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Waste of my time due to ineptness. Crazy schedule changes. No regard for my time

Waste of my time due to ineptness. Crazy schedule changes. No regard for my time

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Customer service at GYA is fantastic! Kaley and team did a great job and communicated well, getting me in and out with first rate service.

Customer service at GYA is fantastic! Kaley and team did a great job and communicated well, getting me in and out with first rate service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very courteous and helpful customer service reps. They certainly know what they are doing and are well trained.

Very courteous and helpful customer service reps. They certainly know what they are doing and are well trained.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The service department was exceptional to work with and explained what services were required and did them in a timely fashion. Thank you!

The service department was exceptional to work with and explained what services were required and did them in a timely fashion. Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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They were very friendly and efficient and getting my truck completed quickly. my service person was very friendly also and appreciated me coming in.

They were very friendly and efficient and getting my truck completed quickly. my service person was very friendly also and appreciated me coming in.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Everyone I came into contact with was extremely friendly and helpful. I would recommend Gregg Young collision center ti anyone needing work done on their car.

Everyone I came into contact with was extremely friendly and helpful. I would recommend Gregg Young collision center ti anyone needing work done on their car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Got me in scheduled time and did required work quickly and efficiently. Recall was all good

Got me in scheduled time and did required work quickly and efficiently. Recall was all good

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I am very pleased with Gregg Young Abrams, Danny and Joe in sales, Mark in the parts department and Maryann in the service department are wonderful people to work with. They made my purchasing experience flawless. I couldn’t be happier with the entire team!

I am very pleased with Gregg Young Abrams, Danny and Joe in sales, Mark in the parts department and Maryann in the service department are wonderful people to work with. They made my purchasing experience flawless. I couldn’t be happier with the entire team!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Prompt on time and handled any concerns. Exceptional customer service. Great waiting area. Everyone friendly

Prompt on time and handled any concerns. Exceptional customer service. Great waiting area. Everyone friendly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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