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Rick Hendrick Toyota Sandy Springs

(2,836 reviews)
2025 state dealer award
View 7 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

Reviews

(2,836 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Toyota Sandy Springs from DealerRater.

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Mr. Alex is the one who keeps my truck in good

Mr. Alex is the one who keeps my truck in good condition. I really appreciate him! The waiting area has been updated it’s more practically spacious . I love it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Took My car on time and serviced according to agreement

Took My car on time and serviced according to agreement made when I purchased it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to review us! It means the world to us to hear from our clients! Welcome to the Hendrick Family! Tim Hackney General Manager

Rick Hendrick Toyota of sandy springs were very

Rick Hendrick Toyota of sandy springs were very professional and courteous. They were able to get me in a Lexus RC 350 and worked on good trade deal too. Very nice experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review. We appreciate you being a part of our Hendrick Family. Take Care! Tim Hackney General Manager

Great service.

Great service. I love the new use of Uber for the shuttle rides. They figured out what was wrong with my car so fast and stayed in communication with me the whole time. It was very reassuring! And they even washed my car for me which made my day. I also really like the system where they tell you which services are critical and which ones can wait until next time. Great process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review. We appreciate you being a part of our Hendrick Family. Take Care! Tim Hackney General Manager

Ms. Q. is an excellent employee. She was extremely

Ms. Q. is an excellent employee. She was extremely patient when assisting me at TOYOTA Sandy Springs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to review us! It means the world to us to hear from our clients! Welcome to the Hendrick Family! Tim Hackney General Manager

The service representative was very through in the

The service representative was very through in the explanation of services being provided and the cost. Very professional and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to spotlight the team here! Your trust means the world to us all here. Welcome to the Hendrick Family! Tim Hackney General Manager

Great experience.

Great experience. Client specialist Lou Navamal was very easy to work with and helped me get a great deal on my new car. Everyone at the dealership was professional, helpful, and kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business and for taking the time to speak so kindly of the team here. I can’t tell you how much it means to us here. Welcome to our Hendrick Family! Tim Hackney General Manager

Customer Service really do try to get you in and out in a

Customer Service really do try to get you in and out in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to spotlight the team here! Your trust means the world to us all here. Welcome to the Hendrick Family! Tim Hackney General Manager

I bought my Toyota RAV4 from Rick Hendrick Toyota Sandy

I bought my Toyota RAV4 from Rick Hendrick Toyota Sandy Springs in 2016. I have taken it for service there every six months. My service specialist Alex Davidovici has always given me excellent service. I depend on him and this dealership and they have never let me down. I am certain that I will go to Rick Hendrick Toyota Sandy Springs the next time I buy another RAV4.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to review us! It means the world to us to hear from our clients! Welcome to the Hendrick Family! Tim Hackney General Manager

Our salesperson Mo, was very well informed and cordial.

Our salesperson Mo, was very well informed and cordial. It was very refreshing to deal with professional sales people that were realistic about sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to review us! It means the world to us to hear from our clients! Welcome to the Hendrick Family! Tim Hackney General Manager