Germain Honda of Dublin

I have always been a shopper who does extensive research before making a purchase. We went to the zoo in Late we had been contemplating making a CUV purchase and on a whim made a last minute decision to look at CUV's to test drive and gather some info. in the past 3 weeks we have been to at least 20 Dealerships in the Columbus Area. We only have one negative experience to report which is for this dealer. I told the Salesman that we had no intentions of buying that day. I asked him what the price was on a new CRV. He said he would tell me if I agreed to take a test ride on a different CRV. After which we went into the office and he explained that the Mgr special had 6, 997 miles and according to Ohio State law would be considered a used car if it was driven more than 7000 miles. After an extended period of time he came back out and and gave us a price about $2000 below MSRP I stated this was basically a used car after some discussion I decided to ask what my vehicle would be worth as a trade in he low balled the car by about $3000 over the trade in value. When I told him that his figures were wrong and I had researched the trade in price he went to a website(KBB?) and pulled up the car and then said look right here same price as we quoted you at which point I stated "you're rating the car is Fair the condition is outstanding." He than came back with a figure that was $600 lower at which point we said Adios. We were there for about 4 hours and all I really wanted was the price of the vehicle!

Bill Crockett was outstanding to work with. He was very easy going and actually fun to work with. He's very knowledgeable and did all he could to get us what we wanted. The finance person was great too.

First time taking my new car in for Service. Donna made it easy!

Bill was great to work with. He listened to any concerns and did his best to fix any issues. This truly was the best car shopping experience. Bill was not pushy but he made car shopping enjoyable. I would highly recommend Bill if you are in the market for a new car.

We were referred to Germain Honda of Dublin by a friend and couldn't be happier about our experience so far. Kirti Vansadia had the vehicle I was interested in ready to go for a test drive when we got to the dealership. He was friendly, very knowledgeable about the vehicles, and answered all of our questions. Kirti and John Grimm both stayed late for us to complete the paperwork. We returned the next day to pick up the vehicle after it was washed, waxed, and ready for delivery. All features were explained to us at delivery, and we received a follow up call a couple days later to make sure we were happy with our experience and to reiterate that we could call or stop in any time with any questions about the vehicle. We feel like valued customers and are looking forward to continuing our relationship with Germain Honda. Fantastic!

I have been coming to this dealership for years and the service has always been top notch, This time I came to buy a used Honda CRV. I did a lot of research determining which make and model would best suit me. I also cross referenced all of the dealerships within 100 miles. I had heard the farther away from the big city the better. I liked Germain for their service but did not want that to put me off getting a good deal for an additional car. Well right down the street in the big city and with the best purchasing experience I have had in my 45+ years of driving I made my purchase at Germain. What made the experience especially sweet was Norman

We had a very positive experience. Norman was a great salesman and really listened to what we wanted in a used car. We live in Springboro and were in the Columbus area having dinner with our son, who was in town for business. Norman met us in the parking lot as we were looking at Honda CRVs. We were happy with the selection we made and were willing to come back later that week to pick up our car. Thanks, Norman!!!

My wife and I were really pleased to work with Ryan. He was helpful and we never felt undue pressure from him. It helped that he has recently been on the other side of the table buying a Honda Odyssey for his family. He made the whole process of buying our Accord so much more pleasant than I thought it would be - we are very pleased and satisfied! The Casey family

Scheduling for my first oil change for my new Honda was quick and easy and they were very accommodating to my work schedule. They took me on time and I waited for my service to be completed and was finished in a total of 45 minutes. An A + experience. The entire staff from start to finish was courteous and valued my time with my busy schedule. And my car got the car wash it needed that morning! Thank you Germain Honda of Dublin!!!

Alex Cruz provided a phenomenal car buying experience. Alex went the extra mile to help me find a vehicle that fit my family's needs. When I told him my budget expectations, he listened and made sure that my payments fit my expectations. While going through the purchasing process, I had no option but to bring my three young children with me. The staff at Germain Honda made the car buying process very quick and they were beyond accommodating to three active children. I highly recommend working with Alex Cruz for any future car purchases!