Kyle Durrence Chevrolet GMC

Not pleased at all. Bought a 2018 GMC Sierra 1500 last month from this dealership. When I bought it, the fan motor for the a/c was not working. Should have walked away then. But they were very courteous and set up an appointment and got it fixed in one day. No complaints there. 2 weeks later the transmission went out in the truck. I had to pay to have the truck I purchased from them 2 weeks earlier for $40,000 towed to their dealership for repairs (good thing I bought the extended warranty they offered me). They didn’t even offer a courtesy tow- I had to pay out of my own pocket. No offer of a loaner vehicle. Like I say, this truck wasn’t bought a year ago or even 5 months ago- I only had it 2 weeks at this point. Anyway- it arrived to their dealership on Friday, April 16th. Here it is May 17th and my truck still isn’t repaired. I had the truck for 2 weeks and they have had it for over a month and still has not been fixed. I’m thinking My next step may be to consult a lawyer and the BBB and find out what rights/options I have moving forward. So much for supporting home town business. My 1st payment is due and I’ve only drove the truck 3 times. BUYERS BEWARE!!!!!

Just as shady if not more so than other dealerships in the area. Worked out a deal on a incoming vehicle and put down a deposit. After waiting and passing up other vehicles I am told they will not honor the deal and instead will only sale for MSRP minus rebates. Passed up opportunities to get the color I wanted just because I already put a deposit on this only for them to change the deal right before delivery. They make a nice video about treating customers different then other dealerships but that is far from the case.

Tommy has sold us 3 Silverado's...He's the guy to ask for. Within 2 hours we drove off the lot each time. Excellent financing, staff. Tommy is the #1 guy to get you what you want. Very happy. No complaints. Go see Tommy...😉

Durrence Layne has very friendly, helpful staff. Always a lot of vehicle choices at the dealership - no hassle looking/buying and the Service Department is very accommodating.

I have purchased two vehicles from this establishment— the staff is friendly and helpful. There’s always a lot of vehicle choices at the dealership and there’s no hassle shopping/looking/buying. The service department is top notch and very accommodating too.

Very friendly staff and service department is awesome!

Jeremy was my salesperson and made the experience one of the best I can ever recollect having buying a car. They gave my what I asked for and were willing to deal on the jeep. It was in excellent condition and well worth the 140 mile one way drive. The financing was quick and I wasn't pressured to buy an extended warranty though it was offered. I never really had to go into haggle mode. I forgot a few things in my trade in and Jeremy offered to mail them to me. 100% recommended.

They were outstanding and very respectful. I highly recommend the dealership and especially the salesman Michael Peel!

I was so excited to purchase my new truck but when I got it home there were scratches all over it. It took over a month to get my running board shipped to me. Star is very rude and I?d never do business there again. I warn everyone to stay away from this dealer. It?s been over 2 months and my issues still haven?t been resolved.

Easiest car buying experience ever! Thank You, to Tommy Waters for finding what we wanted!